Senior Network Architect

2 months ago

Nashville, United States Brooksource Full time

Communication: Responsive, Clear Communication:

  • To Team
  • To Management & Leadership
  • To Customers
  • To PMO and Project Leadership Teams
  • To Senior Leadership & Cross-Departmental
  • To Vendors
  • To Architects


Track and Follow Up on Multiple Threaded Tasks Effectively:

  • Drive updates and communication until resolution


Project Administration:

  • Communicate status and lead IC and contractor team for large technology deployments
  • Lead effort to document standard operational processes for new technology
  • Lead process creation and execution for complex technology installations
  • Learn, understand, and drive new architectures and standards associated with all architecture
  • Organize and participate in project design and organization with PMO
  • Help delegate functional project work to Engineer/Senior Engineer team
  • Act as technical project manager on assigned projects, working closely with project managers to build project plan, objectives, and definition of done


Training:

  • Train and socialize new processes and technologies to peers and internal support team
  • Write and publish knowledge base articles for internal and external troubleshooting and configuration processes
  • Review and approve KB articles written by other team members
  • Lead team training in specialized areas of network work for other team members


Inter-team Collaboration:

  • Work with other support teams to identify process gaps
  • Work with other support teams to identify technology gaps
  • Actively develop and lead relationships cross-departmentally
  • Have visibility and contribute strategically to support roadmap
  • Represent networking at change and architecture review boards


Leadership:

  • Lead communication efforts with leadership on high priority trouble issues
  • Strong verbal and written communication ability at a leadership level
  • Participate in organizing support team for larger initiatives
  • Participate in strategy and architectural design sessions
  • Be able to answer leadership questions about network design and operation


Vendor Relations:

  • Work with equipment vendors to determine product roadmaps, software bugs, and device lifecycle needs
  • Work with circuit carriers to improve capacity, redundancy, and resiliency


Intra-team Collaboration:

  • Work closely with architects to drive improvements to our network reliability
  • Work with all networking engineers to explain projects, teach, and assist with resolving chronic problems


Documentation:

  • Define documentation standards
  • Document and create repeatable resolutions to common problems
  • Manage the process to socialize resolutions with lower support tiers
  • Create and approve knowledge base articles to socialize with help desk and IT operations
  • Create in-depth network documentation and architectural network diagrams
  • Write standard procedures for support team to work from
  • Write and publish standard architecture/Golden Configs


Support & After Hours On Call:

  • Regular rotation for on-call after hours and weekends
  • Ability to provide escalated on-call support for all networking issues (store, DC, datacenter, cloud)
  • Lead P1 troubleshooting bridge, delegate support tasks and information gathering for this purpose
  • Participate in Day 2 change support
  • Execute change initiatives in all areas of network presence


Technology:

Expert Level Network Route Switch Knowledge:

  • OSI Layer Understanding/TCP Stack understanding
  • Understanding of Common Protocols:
  • BGP – Advanced (IBGP, Prefixes, Prefix lists, communities, traffic engineering & Route Propagation, EVPN for Vxlan environment)
  • OSPF – Advanced (Distance Vector, LSA Fundamentals, Area types, traffic engineering, Route Tables)
  • MPLS/LDP – Advanced (LSP’s, synchronization, link state database)
  • Fluent reading and understanding of Juniper & Cisco Configurations
  • Ability to create/edit basic router & switch configurations without the use of a template
  • Ability to peer review all network changes
  • VXLAN spine/leaf architecture
  • Define standards in collaboration with entire team
  • Responsible for proof-of-concept lab testing and validation in support of change/project objectives in collaboration with stakeholders
  • Define best practices


Advanced Juniper/Cisco Configuration Understanding:

  • VLAN Configuration/Understanding
  • VRF Configuration/Understanding
  • SVI/IRB Configuration/Understanding
  • Expert understanding of routing protocols:
  • BGP Path selection, OSPF Area architecture
  • Protocol troubleshooting
  • Deep understanding of specific store configuration
  • Deep understanding of specific DC configuration
  • Deep understanding of datacenter architecture and its interaction with distributed networks
  • Define best practices


SDWan Vendor Specific Knowledge (Palo Alto CloudGenix):

  • Understand the specifics of CloudGenix configuration
  • Ability to make unscripted intentional configuration adjustments
  • Functional understanding of store and DC SDWan architecture
  • Complete understanding of store and DC SDWan architecture
  • Define best practices


Cloud (Microsoft Azure):

  • Understanding of Azure cloud networking concepts
  • Ability to deploy new networks/subnets in Azure
  • Provide networking support to firewall, load balancer, and server teams


Reliability:

  • Raise network reliability concerns to leadership and architects
  • Monitor network capacity trends and recommend needed augments
  • Lead holiday readiness as it pertains to networking


Voice Platform:

  • Understanding of platform configuration standard
  • Understanding of voice specific protocols and how they traverse our network


Wireless:

  • Senior level understanding of store wireless vendor technology (Aruba)
  • Functional understanding of store AP architecture
  • Ability to make unscripted intentional wireless configuration adjustments
  • Ability to process standard configurations and suggest changes for specific outcomes
  • Ability to perform in-depth troubleshooting and escalation of wireless issues
  • Functional understanding of DC wireless architecture

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