Devops Site Reliability Engineer With Payment Domain

2 weeks ago


Chicago, United States TechClub Inc Full time

SRE

1. Point of contact in payment gateways product development and any critical live traffic issues on payment gateways

2. Be responsible for driving critical issues and incidents to resolution, minimize downtime, issue escalation, fix deployment and root cause analysis

3. Work with peers from different geographic location, help teams for client (Merchant/Acquirer/Issuer) issues or queries to address rapidly and efficiently

4. Ensure clear communication to executives and key stakeholders regarding the business impact, risks, prioritization, mitigation and estimated time-to-fix for these issues

5. Reduce Mean Time to Resolution for these critical application issues

6. Monitor trends and institute continuous process improvements

7. Identify the risk along with change management teams to eliminate the potential degradation of services due to other application/service releases

8. Frequently interface with cross-functional teams for forging relations to improve reliability of the software or service

9. Knowledge of below Programming Languages like Java, python,Ruby,shell scripting , unix and PL/SQL

10. Knowledge of Monitoring & Analytics tool like Grafana,Kibana,Splunk,Datadog

11. Devops tools liks git ,jira,jenkins ,Ansible, Chef



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