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Infrastructure Analyst I.

2 months ago

Charlotte, United States Pyramid Consulting, Inc Full time

Immediate need for a talented Infrastructure Analyst I. This is a 12+ months Contract opportunity with long-term potential and is located in Charlotte, NC(Hybrid). Please review the job description below and contact me ASAP if you are interested.


Job ID:24-42522


Pay Range: $35 - $40/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).


Key Responsibilities:


  • Installing, configuring, and supporting Operating Systems on Windows Servers.
  • Analyzing business processes, interpreting requirements, implementing process workflow, including routing and approvals.
  • Performing activities/processes that manage Server Operating Systems, Hardware and Provisioning (AV, Backup, Patching, etc).
  • Participation on project teams to deliver quality server architectural solutions.


Key Requirements and Technology Experience:


  • Key Skills:Linux, Red Hat, Infrastructure.
  • Provide enterprise level support of technologies needed for infrastructure and business applications.
  • These technologies include, but are not limited to workstations, servers, storage, mobile devices and a variety of software.
  • Integrate software to enable usage, support, and monitoring of various hardware technologies.
  • Develop and maintain routine work procedures and define standard installation and upgrade methodologies.
  • Responsibilities may include evaluation, acquisition, installation, integration testing, upgrading components and performance monitoring.
  • Plans, designs, installs and/or supports computer systems.
  • Facilitates technical and business planning for upgrades.
  • Provides technical guidance related to software and hardware to members of the IT staff.
  • Develops (or assists in developing) standards for IT software and hardware.
  • Assists in the design and implementation of required systems.
  • Integrates software and hardware configurations to maximize performance.
  • Coordinates hardware and software upgrades with other areas of IT or other business units.
  • Prepares activity and progress reports regarding individual and project activity.
  • Keeps abreast of new hardware and software developments, evaluates alternative approaches, and recommends new software or upgrades that enhance operations.
  • Bachelor's degree in Computer Science or a related discipline or equivalent direct work related experience.
  • Work experience in addition to a degree: 1-2 years.
  • In lieu of Bachelor's degree AND one (1) years minimum of related work experience listed above, High School/GED AND three (3) years minimum related work experience
  • Job-specific knowledge, skills or abilities: Practical experience with Operating Systems, Software and Hardware (Server/Workstations). General computer usage and support skills.
  • Ability to thoroughly document work processes, communicate, and adhere to processes.
  • Strong oral and written communication skills.
  • Strong inter-personal skills (listening, conflict management, approachability, negotiations).
  • Ability to effectively prioritize activities and focus team efforts based-on priority.
  • Ability to research independently, multi-task, and meet deadlines under tight timeframes.
  • Ability to build working relationships with different levels within the organization.
  • Ability to work effectively in a work plan driven/team environment.
  • Extensive knowledge with Linux Operating Systems - RHEL 7/8.
  • Familiarity with Agile principles and practices.
  • Familiarity with NERC CIP Security requirements.
  • Knowledge of FootPrints & ServiceNow.
  • Ability to learn / adapt quickly to a rapidly changing environment.
  • Expertise with Windows Operating Systems.
  • Prior experience with change control processes.
  • Experience with infrastructure support tools such as backup, Anti-malware and patching.
  • Organization and customer service skills.
  • Analytical and problem solving skills.
  • Excellent teamwork skills.
  • Ability to manage change.
  • Ability to thoroughly document work processes, communicate, and adhere to processes.
  • Excellent communication skills (verbal and written).
  • Strong inter-personal skills (listening, conflict management, approachability, negotiations).


Our client is a leading Utility Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.


Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.