Account Director

2 weeks ago


Chicago, United States Synergy Interactive Full time

Position Overview: As the Account Director, you will lead client relationships, oversee strategic and creative project execution, and serve as the primary client contact. Working closely with strategy and creative teams and executive and development teams, you'll drive project initiatives, ensuring alignment with client vision, meeting milestones, and supporting broader strategic goals.


Key Responsibilities:

  • Build and maintain strong client relationships, acting as the main liaison to ensure alignment with business objectives.
  • Define marketing and creative goals with clients, present proposals, and develop project strategies.
  • Oversee project timelines and budgets, coordinate cross-functional teams, and ensure on-time, on-budget delivery.
  • Facilitate team alignment on project objectives, create detailed creative briefs, and lead internal collaboration.
  • Address challenges, propose solutions, and serve as a strategic advisor to clients.
  • Develop presentation decks to convey ideas and strategies effectively.
  • Lead, motivate, and mentor teams to drive excellence and collaboration.
  • Monitor industry trends and provide clients with relevant insights.
  • Manage monthly agency retainers and task breakdowns per client SOW.


Requirements:

  • In-office availability Monday-Friday.
  • Must have experience supporting tech clients within an agency environment.
  • 6+ years in a creative agency environment and 5+ years in account management.
  • Strong project management skills, able to prioritize and meet deadlines.
  • Exceptional communication, organizational, and presentation skills.
  • Proficiency in Microsoft PowerPoint, Teams, Notion, and project management software.
  • Ability to manage multiple projects independently in a fast-paced environment and inspire team collaboration.



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