IT Systems Technician

2 weeks ago

Westchester County, United States The Phoenix Group Full time

Our client, a computer service organization, is seeking an IT Systems Technician to join their team Position Overview and ResponsibilitiesThe IT Systems Technician will report directly to the Service Delivery Manager. Key responsibilities include:Entering time and expense data into the Professional Services Automation (PSA) systemRecording all work-related tasks and schedules in the PSA systemCompleting regular training on internal and client network line-of-business systemsSetting up and configuring client equipment, such as workstations, network switches, wireless devices, and firewallsManaging client inventory and maintaining up-to-date documentation in the PSA and related systemsAssisting with data entry, export, and reporting via the PSA and documentation systemsMaintaining high standards of written and verbal communication, appropriate for a client-focused organizationParticipating in an on-call rotation, with hours from 5 PM to 10 PM ET on weekdays, and 9 AM to 9 PM ET on weekendsQualifications and Education Preferences• Associate of Applied Science program in Information Technology, Computer Information Systems, Computer Science or equivalent from an accredited institution or equivalent technology industry experience• CompTIA A+ or MCSA certification preferred• Two years relevant work experienceThe Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

  • IT Systems Technician

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