Project Manager

1 month ago

Grand Rapids, United States IDEOLOGY Productions Full time

Position

Love bringing order to creative chaos? The Project Manager is responsible for managing internal IDEOLOGY projects through the Workamajig platform and client projects through Workfront, ensuring efficient project execution, resource utilization, and timeline adherence. This solution-oriented role serves as a key client liaison, managing relationships while delivering successful project outcomes. This position reports to the Project Management Team Lead and works collaboratively with all IDEOLOGY teams to exceed client expectations. If you're a pro at juggling multiple projects while keeping everyone happy and sane, we want to talk to you


Key Responsibilities

  • Client Relationship Management
  • Serve as a primary point of contact for assigned clients
  • Build and maintain strong, long-term client relationships
  • Proactively communicate project updates, timelines, and deliverables
  • Lead client meetings and status updates
  • Identify and address client needs and concerns
  • Manage client expectations and ensure satisfaction
  • Propose creative solutions to meet client objectives
  • Identify opportunities for account growth and expansion


Project Management & Execution

  • Manage multiple internal projects simultaneously from initiation through completion
  • Create and maintain detailed project schedules in Workamajig and Workfront
  • Track project milestones, deliverables, and deadlines
  • Identify and escalate potential risks or roadblocks to PM Team Lead
  • Ensure proper documentation of project requirements and specifications
  • Monitor project progress and provide regular status updates
  • Maintain project budgets and resources
  • Develop innovative solutions to project challenges


Project Management Systems

  • Utilize Workamajig for internal project management activities
  • Manage certain client projects through Workfront platform
  • Generate and distribute project reports and updates from both systems
  • Follow established templates and workflows in both platforms
  • Ensure accurate time tracking and resource allocation
  • Support system optimization efforts
  • Maintain proficiency in both Workamajig and Workfront
  • Navigate between systems effectively based on client requirements


Collaboration

  • Work closely with Production and Post-Production teams
  • Coordinate with the Creative team on review schedules and resources
  • Facilitate communication between different departments
  • Maintain strong working relationships with all team members
  • Foster collaborative problem-solving across teams


Process

  • Follow established PM standard operating procedures
  • Utilize approved project templates and workflows
  • Contribute to process improvement initiatives
  • Maintain consistency in project setup and execution
  • Suggest and implement efficiency improvements


Resource Coordination

  • Monitor team capacity and availability
  • Coordinate resource needs with PM Team Lead
  • Identify potential resource conflicts
  • Help manage freelancer relationships when needed


Required Qualifications

  • 3+ years of project management experience
  • Proven track record of successful project delivery
  • Demonstrated experience in client relationship management
  • Strong problem-solving abilities and solution-oriented mindset
  • Experience with project management software (Workamajig and/or Workfront experience preferred)
  • Strong organizational and time management skills
  • Excellent communication
  • Detail-oriented with strategic thinking capabilities
  • Ability to manage multiple projects simultaneously
  • Experience working in creative or production environments
  • Adaptability to learn and work with multiple project management platforms


Preferred Qualifications

  • Experience working in a creative agency
  • Previous experience with Workamajig and/or Workfront
  • Knowledge of production and post-production workflows


Who We Are

IDEOLOGY is a dynamic content production agency that brings stories to life through captivating visuals. We're a tight-knit team of creative enthusiasts who are passionate about producing top-notch content for our clients.


Our squad is made up of 30+ talented, creative professionals who are absolute pros. We take pride in investing in the best tools and equipment available so that we can deliver the highest quality work to our clients.


At IDEOLOGY, we're not just a full-service production company - we're your partner in bringing your vision to life. Join us in creating exceptional content that pushes boundaries and exceeds expectations.


Visit us at ideologyproductions.com to learn more about our work and culture.


Benefits & Perks

We believe in taking care of our team and fostering a creative, enjoyable work environment. Here's what we offer:


  • Competitive Salary (because bills don't pay themselves)
  • Health Insurance (keeping you healthy and happy)
  • Dental Insurance (smile with confidence)
  • Paid Time Off (because life happens)
  • Parental Leave (for your tiny humans)

Work Environment & Culture

  • Collaborative, Creative Atmosphere
  • Fully Stocked Bar
  • Company Parties and Outings 
  • Ping-Pong & Pickleball Tournaments On-Site
  • Modern, Creative Workspace


How to Apply

Please submit your resume and a cover letter explaining why you want to join our team and why you're qualified for this position. We're looking for someone who not only has the technical skills but also shares our passion for creative excellence and client service.


In your cover letter, please address:

  • Your experience managing creative projects
  • Your approach to client relationship management
  • Examples of how you've developed innovative solutions to project challenges
  • Why you're excited about joining the IDEOLOGY team


P.S. - Sense of humor strongly encouraged, but not required. (But seriously, it helps.)




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