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Account Executive/Inside Sales Representative

3 months ago

Ventura, United States Athena Cosmetics, Inc. Full time

Athena Cosmetics is looking for an experienced Account Executive/Inside Sales Professional with Beauty experience being a huge plus

Athena Cosmetics is a manufacturer of the highest quality, premium cosmetics products and is sold exclusively in Spas, Salons and Beauty Stores. The Account Executive is responsible for phone sales within their assigned territory and overall satisfaction of resellers. The Account Executive will achieve their sales plan by delivering customer support, addressing concerns, resolve problems, generate sales leads, and identify opportunities. The Account Executive should always present a professional and positive demeanor and exhibit a confident and cooperative team effort. The Account Executive must display excellent organization skills, a competitive spirit, and ambition to drive sales with an energetic and positive attitude.

Job Responsibilities:

·        Goal driven mindset to exceed sales goals within territory each month, quarter and year.

·        Based on customer trends and promotional opportunities make product recommendations to customers.

·        Ability to conduct Webinar Virtual trainings with Customers to review product ingredients, usage and application techniques.

·        Heavy prospecting and cold calling new business opportunities. Ability to seek and find leads via Internet Searches, Client Referrals and Social Media platforms.

·        Maintain an average of 40-60 outbound calls/day with a high focus on cold calling

·        Heavy e-blasting and texting to new/existing customers

·        Ability to recognize upselling opportunities while on the phone with existing customers

·        Consistently introducing and presenting new products and promotions to new and existing client base to grow the brand.

·        Where necessary, support marketing efforts such as trade shows, exhibits, and other events.

·        Collaborate and partner with field Territory Managers to strategize and support shared territory growth.

·        Handle inbound, unsolicited prospect calls and convert into sales.

·        Overcome objections of prospective customers.

·        Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports.

·        Enter new customer data and update changes to existing accounts in the corporate database.

·        Attend periodic sales training where applicable.

Knowledge/Skills/Abilities:

·        Proven Inside Sales experience a must with a track record of over-achieving goals.

·        Able to build and maintain lasting relationships with customers.

·        Self-motivated, with high energy and an engaging level of enthusiasm.

·        Excellent verbal and written communication skills with an attention to detail

·        Strong listening, problem-solving and presentation skills.

·        Excellent time management and follow through skills.

·        Strong customer service background with ability to partner with Customer Support to handle customer issues (Orders, Short-Ships, Mis-Ships, Express Shipping, Billing, Returns/Credits).

·        Ability to multi-task, prioritize and manage time efficiently.

·        Ability to be on the phone, sit for long periods of time and willing to shake off a call and jump on the next one.

·        Solid understanding of how to view and leverage sales reports to grow your territory. 

·        Experience working with Microsoft Dynamics CRM software or similar CRM platforms.

·        Ability to occasionally travel and attend sales events or tradeshows.

·        Ability to work individually and as part of a team.

·        High level of integrity and work ethic.

Job Requirements:

·        Minimum 3 years inside sales experience, preferably in the professional beauty or cosmetics industry.

·        College degree preferred but not required.

·        Proven record of accomplishment of successfully prospecting and closing new business.

·        Computer proficiency with Microsoft Word, Excel, Outlook and PowerPoint.

·        The willingness to work as part of a team in a dynamic and fast paced culture.