Datacenter Technician

2 weeks ago

Ashburn, United States NeerInfo Solutions Full time

Role: Data Center Technician / Data Center Support Lead

Location: Ashburn, VA / Reston, VA


Responsibilities:

  • Configuration: Configuring network devices such as switches and routers to optimize performance, security, and reliability.
  • Troubleshooting: Diagnosing and resolving Layer 2 network issues, including connectivity problems, network latency, and packet loss.
  • Problem-Solving: Strong analytical and problem-solving skills, with the ability to quickly diagnose and resolve complex network issues.
  • Teamwork: Demonstrated ability to work collaboratively in a team environment, as well as independently with minimal supervision.
  • Education: Bachelor’s degree in computer science, Information Technology, or a related field is a plus, relevant certifications (e.g., CCNA, CCNP, JNCIA) may be substituted for formal education.
  • Experience: Previous experience in network engineering roles, with a Layer 2 networking technologies. Familiarity with Cisco, Juniper, or other networking hardware vendors is preferred.


Task:

  • Installation, decommission, & maintenance of Data Center Network and Compute/Server equipment (ex. Storage, PDUs, SAN, and NAS).
  • Execute installations in accordance with server elevation diagrams and patching matrices.
  • Build and deploy Server cabinets within DCIT standard.
  • Troubleshooting of devices in the Data Center that require physical connectivity.
  • Inventorying of Data Center devices - IT Asset Management, (ITAM).
  • Capture device information such as asset tag, serial numbers, and MAC addresses.
  • Maintain proper cable management techniques, and power redundancy standards as required by the customer.
  • Perform basic server troubleshooting - such as power and link light verification.
  • Interface with customers, clients, and technical staff as required.
  • Physically assist in moving and racking equipment as directed.
  • Maintain a clean and safe work environment.
  • Maintain client standards documentation as required.
  • Act as a mentor to entry level Data Center I Technicians as required.


Qualifications / Skillset:

  • At least 5 years of previous experience in an enterprise Data Center/Lab environment.
  • Ability to use hand tools.
  • OSHA/ESD awareness. Knowledge of safety practices in Data Center and Engineering Labs for lifting, use of ladders etc.
  • Ability to perform the racking and patching of hardware and/or relocate existing devices to a new rack location.
  • Ability to understand equipment monitoring trends in order to prevent outages
  • Understanding the use case of different cabling – Coaxial, Ethernet, and Fiber.
  • Experience with Data Center hardware, (Compute, Network, SAN, and NAS), as well as internal componentry - Processors, Memory/RAM, Storage drives and Network cards.
  • Thorough understanding of air flow, heat management, and power redundancy practices.
  • Ability to read and comprehend rack elevations, patching matrices, network topologies without assistance.
  • Ensures that assigned tasks are completed in a timely manner through independent planning, prioritization and time management.
  • Perform miscellaneous physical tasks as required by clients.
  • Perform miscellaneous reporting and monitoring tasks as assigned by DC Lead/client.



EEO: NeerInfo is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.

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