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PTC Change Analyst
2 months ago
Required Experience -
- Preference for ITIL certified candidates
- Experience applying ITIL centric change management processes and tools to support change request activity from various application, operational, and development support groups.
- Experience with Change Management tools such as BMC Remedy or ServiceNow.
- Experience with querying information, and developing reports using reporting tools such as Tableau, SAP Business Objects, etc.
- Highly desired – Experience with PowerBI report development and report querying skills.
- Functional knowledge of a Configuration Management Database (CMDB) as well as conceptual relationship of configuration items