Operations Analyst

3 weeks ago

Hawthorne, United States Taro Pharmaceuticals Full time

Duties and responsibilities:

  • Position covers Sun and Taro hybrid operations for US sales market
  • Monitor TraceLink inbound and outbound transaction communications with trading partners – CMOs, brand owners, internal manufacturing, and sales customers
  • POC of partners with incoming products receipts either not receiving data or getting wrong data from Sun/Taro
  • Trouble shoot transactional failures and self-resolve or engage related parties in supply chain, MDM, CS, and IT for them to resolve.
  • On-board customers and vendors into the TraceLink instances
  • Support serial verification and trace log reporting in the system and be available for second level support of serial inquiries
  • Cross-train in other B2B/IT coverages and expect the same support for EPCIS messages

Work conditions:

  • Flexibility on work hours considering the product receipt times at customers may be outside 8-5 work hours

Experience:

  • 3-5 years’ experience using TraceLink (or other similar system)
  • Bachelors Degree in a related field (Computer Science or Statistical Analysis)
  • Experience with MS Office Suite, with strong proficiency in Excel
  • Strong time management and organizational skills
  • Demonstrated clear and effective written and verbal communications
  • Ability to work in a fast-paced environment
  • Prior experience in pharmaceutical industry a plus

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