Information Technology Help Desk Manager

DETAILS: HELP DESK MANAGER / SUPERVISOR Title: Help Desk SupervisorCompensation: DOELocation: Hoover, AL – (on site)*OVERVIEW: Help Desk Supervisor This individual will be a transformative leader that can bring best practices from prior success with IT Helpdesk or service desk leadership and management. This person must have experience running Client...

DETAILS: HELP DESK MANAGER / SUPERVISOR Title: Help Desk SupervisorCompensation: DOELocation: Hoover, AL – (on site)*OVERVIEW: Help Desk Supervisor This individual will be a transformative leader that can bring best practices from prior success with IT Helpdesk or service desk leadership and management. This person must have experience running Client...

DETAILS: HELP DESK MANAGER / SUPERVISOR Title: Help Desk SupervisorCompensation: DOELocation: Hoover, AL – (on site)*OVERVIEW: Help Desk Supervisor This individual will be a transformative leader that can bring best practices from prior success with IT Helpdesk or service desk leadership and management. This person must have experience running Client...

Summary The Helpdesk Manager is responsible for the daily operation and overall effectiveness of the helpdesk team. The Helpdesk Manager reports to the IT Director. Functions Helpdesk Manager functions can be grouped as follows: Manage helpdesk operations Define service level requirements for helpdesk support and manage performance Review helpdesk metrics to...

Summary The Helpdesk Manager is responsible for the daily operation and overall effectiveness of the helpdesk team. The Helpdesk Manager reports to the IT Director. Functions Helpdesk Manager functions can be grouped as follows: Manage helpdesk operations Define service level requirements for helpdesk support and manage performance Review helpdesk metrics to...

Help Desk Leader$70,000 - $80,000Birmingham, AL Our client is seeking a skilled Help Desk Manager to join their Birmingham office. This role offers an opportunity to optimize processes, enhance service delivery, and drive positive change across a large-scale retail network.Key Responsibilities: Oversee Daily Operations: Manage day-to-day Help Desk...

**Help Desk Operations Supervisor**We are seeking an experienced Help Desk Operations Supervisor to join our team. In this role, you will be responsible for managing the day-to-day activities of the Help Desk team, ensuring that all support activities are carried out efficiently and effectively.The successful candidate will have a strong background in IT...

Apex Systems is seeking an IT Help Desk Professional to provide exceptional customer service and technical support.Main responsibilities include:Delivering outstanding customer support through various contact channels.Resolving technical issues related to IT systems, cellular devices, and LTE connectivity.Assisting customers with device setup, configuration,...

Required Skills & ExperienceHigh School Diploma Minimum of one year in Service Desk or end-user support role with experience supporting/troubleshooting hardware, desktop applications, and/or other end user support needs Knowledge of Desktop operating systems (Windows 10), Windows applications including the MS Office Suite and Outlook Experience providing...

Required Skills & ExperienceHigh School Diploma Minimum of one year in Service Desk or end-user support role with experience supporting/troubleshooting hardware, desktop applications, and/or other end user support needs Knowledge of Desktop operating systems (Windows 10), Windows applications including the MS Office Suite and Outlook Experience providing...

Required Skills & ExperienceHigh School Diploma Minimum of one year in Service Desk or end-user support role with experience supporting/troubleshooting hardware, desktop applications, and/or other end user support needs Knowledge of Desktop operating systems (Windows 10), Windows applications including the MS Office Suite and Outlook Experience providing...

Job DescriptionJob DescriptionHELPDESK Job DescriptionAmbit Solutions is looking to hire a full-time Help Desk Specialist for a fast-growing technology company in Birmingham. Our ideal candidates are those who display honesty and integrity, enjoy working within a team environment, and are interested in VOIP. We offer very relaxed and flexible work...

Job DescriptionIn this Technical Support 1 role, you will be responsible for providing first and second level user support for Insight Global's largest banking client. This includes interacting directly with bank teammates to resolve technical issues.The successful candidate must have great listening and communication skills, strong troubleshooting and...

Job DescriptionJob DescriptionSalary: DOEJobDescription:Detroit IT is seeking a Service Desk Technician to join our team! This person will work in our Service Desk providing first and second-tier support for the efficient resolution of IT end-user-related incidents, service requests, and problems.Job Responsibilities:Provides first and second-tier support...

Job DescriptionJob DescriptionEssential Duties and Responsibilities:Deploy, maintain, and troubleshoot core business applications, including dispatch systems, routing systems, associated hardware, and databasesManage the set-up and configuration of systemsManage the setup and configuration of critical hardware (laptops, phones, scanners, security)Work...

Job DescriptionJob DescriptionSalary: Commensurate with experienceJob Description:Detroit IT is looking for a Service Desk Coordinator to be the first line of contact for all client support needs and to act as a customer advocate by creating and prioritizing service desk tickets, monitoring service progress, and communicating on status and resolution of...

We have an outstanding Contract to Hire position for an IT Specialist to join a leading Company located in the Birmingham, AL surrounding area.The IT Specialist I is a junior member of a team focused on assisting customers via a ticketing system and direct telephone contact. We provide support for Windows desktops and servers, Microsoft 365 products, backup...

We have an outstanding Contract to Hire position for an IT Specialist to join a leading Company located in the Birmingham, AL surrounding area.The IT Specialist I is a junior member of a team focused on assisting customers via a ticketing system and direct telephone contact. We provide support for Windows desktops and servers, Microsoft 365 products, backup...

The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life's uncertainties. Regardless of where you work within the company, you'll be helping provide protection and peace of mind when our customers need it most. We are seeking a highly motivated and experienced IT Audit Manager to join our...

Front Desk RepresentativeDepartment: Core Call IncEmployment Type: Full TimeLocation: BirminghamCompensation: $17.75 - $25.00 / hourDescriptionJob Title: Front Desk RepresentativeLocation: Birmingham, ALWe are seeking a friendly, professional, and highly organized Front Desk Representative to be the first point of contact for our company. In this role, you...