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Commercial Property Manager

2 months ago

Raleigh, United States Greene Resources Full time

Position: Commercial Property Manager


Job Description:

The Property Manager position supports and assists in the management of commercial real estate in accordance with the Management Agreements. This person is involved in all aspects of day-today operations of five commercial office buildings in West Raleigh, NC to include: accounting, tenant relations, maintenance and repair, security, janitorial services, landscaping, snow removal, etc. This individual handle tenant complaints and service requests and must be familiar with the terms of tenant leases. The Property Manager assists in the preparation of the annual budget, reporting and financial performance of the property. The five buildings are mixed-use development with abundant surface and covered parking, restaurants, conference and new fitness center and a central outdoor plaza.


Responsibilities:

  • Facilitate tenant move-in and move-out processes; maintain superior tenant satisfaction and provide excellent tenant service.
  • Respond to tenant requests/problems in a timely and courteous manner.
  • Monitor tenant work orders directed to maintenance staff to ensure satisfactory resolution of the issue.
  • Ensure that there is 24-hour emergency coverage for the property.
  • Conduct monthly inspections of the property to ensure proper upkeep of the property is being maintained, identify any potential issues and ensure compliance with tenant leases.
  • Ensure that property and lease files are properly maintained and kept up to date in accordance with company policy.
  • Prepare and maintain appropriate tenant lease files, records, correspondence and file notes.
  • Assist with administering tenant occupancy, including providing the new tenant with an introduction letter regarding emergency contacts, insurance requirements, rent collection procedures and maintenance request procedures.
  • Execute required lease documents in a timely manner.
  • Coordinate entry of all property information into the software program and establish reporting protocols for maintenance requests, preventative maintenance, vendor and tenant Certificates of Insurance.
  • Monitor all key dates and reporting within the property management system.
  • Coordinate production and ordering of signs, tenant identification, etc.
  • Work with Controller and VP to generate monthly financial reports, variance reports, reforecasting, rent tracking and other items as requested by owner.
  • Maintain sustainability databases for the company to ensure Energy Star requirements are being met and/or maintained. Conduct annual recertification's.
  • Coordinate and schedule appointments, on-site and off-site meetings and conference calls.
  • Collect and organize all property information in a format for quick reference.
  • Oversee vendors who are performing work on the property, reviewing work for quality before authorizing payment of invoices.
  • Ensure the detailed verification of all invoices amounts and ensure proper property coding on invoices.
  • Assist corporate accounting with questions related to the property and resolution of vendor issues.
  • Create annual budgets.


Desired Background/Skills:

  • Exceptional communication and organizational skills.
  • Detail oriented with strong accurately, particularly with numbers
  • Ability to work under pressure.
  • Self-motivated and self-directed.
  • Ability to assert oneself when needed.
  • Exemplary time management.
  • Ability to work with staff in solving problems and ability to take direction and function as part of a team.
  • Strong working knowledge of Excel, MS Word, and Outlook.
  • Effectively prioritize and multi-task.
  • Excellent interpersonal skills.
  • Strong working knowledge of general office equipment (copiers, fax machines, scanners, etc.).
  • Ability to effectively communicate both orally and in writing with peers, managers and clients.
  • Dependable and flexible as well as possessing the ability to maintain a high level of confidentiality.
  • Must be proactive and initiate follow-through.
  • Follow any other instruction and to perform any other work duties at the request of the supervisor or other management personnel.


Qualifications:

  • 3+ years of directly relevant Commercial Real Estate Property Management experience.
  • Customer service experience required.
  • Familiarity with maintenance accounting software (i.e. Corrigo) a plus.


Other Information:

  • Contract to direct-hire opportunity.
  • This is a full-time, fully on-site, in-office role, Monday to Friday, with normal business hours.
  • Able to be on-call 24 hours as needed, managing and delegating maintenance staff and contractors.
  • Assists with managing 5 office buildings, which total over 600,000 square feet.