Restoration General Manager

3 months ago

Phoenix, United States The Mold Pros Inc. Full time

The Mold Pros is seeking a Restoration General Manager to join our team

You will lead a team that is responsible for helping customers by providing environmental products and services.

Job Description: Manages day-to-day operations of a Mold Pros location. Leads business development efforts for the location by nurturing existing relationships and developing new relationships with healthcare providers, property managers, realtors and local trades. Directs and coordinates activities of Mold Pros staff, communicates with clients, schedules inspections, testing, remediations, performs business development in local markets, recruits and develops staff. The General Manager has Profit and Loss responsibility including gross revenue targets and net profitability, maintains office systems, reporting, payroll and vendor management.

Compensation is dependent on experience and certifications. The compensation package includes base pay + a substantial additional income based on profitability that you and your team will drive. Total targeted annual compensation is $96,000 to $120,000 per year+ (60,000 to $70,000 base + incentive compensation).

Skills/Qualifications: Business Development, Sales Leadership, Tracking Budget Expenses, Delegation, Performance Management, Hiring, Managing Processes, Supervision, Inventory Control, Reporting Skills, Microsoft Office Suite, NetSuite CRM.

Job Duties include but not limited to:

  • Ensures the branch is meeting or exceeding revenue, expense and profitability per the annual budget
  • Business Development - Maintains existing relationships and develops new business relationships with local healthcare providers, tradesmen, realtors, property managers, etc.
  • Manages day to day operations and procedures; preparing payroll; performs accounts payable and receivable; performs accounting reconciliations; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
  • Maintains employee records including vacation schedules and personnel files.
  • Ensures company policies are administered and all branch staff is compliant.
  • Employee hiring, development, performance management and terminations
  • Keeps management informed by reviewing and analyzing special reports, summarizing information; identifying trends.
  • Performs other tasks and responsibilities as assigned by the owners / supervisor.
  • The primary contact with the client. They communicate with potential TMP clients, handle inquiries, anticipate customer needs and manage the client engagement from beginning to end including home inspection, laboratory analysis and remediation process.
  • Identify and on-board 3rd party home inspectors to perform inspections for TMP clients.
  • Reviews and analyzes laboratory reports and builds appropriate scopes of work to resolve indoor air quality issues.
  • Communicates required remediations to client and manages progress of a project throughout the life cycle
  • Coordinates remediation and inspection projects with staff
  • Schedules labor and materials for the project. Ensures project profitability.
  • Performs field inspections.

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