Franchise Operations Specialist
7 days ago
Division:TBC Corporate ServicesReports to:Division Vice PresidentGeneral Summary:The Franchise Operations Specialist (FOS) will work closely in partnership with Franchise Business Consultants (FBC) and Division Vice President (DVP) to actively provide operational support to franchisees and in-store teams. The Franchise Operations Specialist is responsible for hands-on support designed to improve and evolve all systems, resources and processes in order to achieve operational goals at Divisional and National levels. The FOS role must be able to effectively support new and existing stores and transitions, take ownership of operational components and program initiatives, enhance same store sales growth, and consistently deliver required training in the field.Specific duties & responsibilities include:In-Store Training: Coach store teams on brand-specific processes and best practices, with a strong focus on delivering best-in-class customer service.Franchisee Onboarding: Partner with new franchisees to ensure successful initial setup and seamless implementation of brand procedures and standards.Special Events: Support the rollout and training of new company initiatives, coordinate vendor training sessions, and assist with regular franchisee meetings and conferences.Analyze and act on operational data from the POS system to identify trends, performance gaps, and improvement opportunitiesReview and interpret Profit & Loss statements to support financial performance and accountabilityFacilitate group training sessions for store-level teams and franchiseesDevelop and deliver engaging presentations using PowerPoint and other toolsUtilize Microsoft Excel, Outlook, and other Microsoft Office applications to manage schedules, reports, and communicationAdapt quickly to various POS platforms and internal systemsSupport multiple initiatives and projects simultaneously, maintaining a strong sense of urgency and attention to detail Job Requirements:Minimum of 3 years in an automotive service management or multi-unit operational role (preferred)Strong understanding of automotive store operations, customer service processes, and team leadershipProficient in Microsoft Office Suite (Excel, PowerPoint, Outlook, etc.)Experience with reading and analyzing POS reports and P&L statementsStrong presentation and communication skills; comfortable speaking in front of groupsTechnologically fluent, with the ability to learn new systems and software quicklySelf-motivated and organized; capable of independently managing a dynamic workload with shifting prioritiesAble to travel extensively (up to 85%) across multiple states, including some nights and weekendsDemonstrable SkillsPublic speakingAbility to challenge, motivate, influence, and communicate effectively.Results focused and goal orientated.Strong organizational, territory, time management, and customer follow-up skillsMicrosoft Office Skills: PowerPoint, Word, and ExcelAbility to effectively manage costs/expenses.Customer service orientation and a high level of professional integrity and understanding that success through other people’s performance is vital to the jobStrong telephone, verbal, and written communication skillsPossesses the ability to work well under pressure and handle multiple tasks.Why Join Midas?At Midas, we’re more than just a car care brand, we’re a community of entrepreneurs, innovators, and customer champions. Join us in shaping the future of automotive service through smart growth and strategic real estate leadership.
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Franchise Operations Specialist
2 weeks ago
Seattle, WA, United States Midas International Full timeDivision:TBC Corporate ServicesReports to:Division Vice PresidentGeneral Summary:The Franchise Operations Specialist (FOS) will work closely in partnership with Franchise Business Consultants (FBC) and Division Vice President (DVP) to actively provide operational support to franchisees and in-store teams. The Franchise Operations Specialist is responsible...
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Franchise Operations Specialist
4 days ago
Seattle, WA, United States Midas International Full timeDivision:TBC Corporate ServicesReports to:Division Vice PresidentGeneral Summary:The Franchise Operations Specialist (FOS) will work closely in partnership with Franchise Business Consultants (FBC) and Division Vice President (DVP) to actively provide operational support to franchisees and in-store teams. The Franchise Operations Specialist is responsible...
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Franchise Operations Specialist
2 weeks ago
Seattle, WA, United States Midas International Full timeDivision:TBC Corporate ServicesReports to:Division Vice PresidentGeneral Summary:The Franchise Operations Specialist (FOS) will work closely in partnership with Franchise Business Consultants (FBC) and Division Vice President (DVP) to actively provide operational support to franchisees and in-store teams. The Franchise Operations Specialist is responsible...
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Franchise Operations Specialist
12 hours ago
Seattle, WA, United States Midas International Full timeDivision:TBC Corporate ServicesReports to:Division Vice PresidentGeneral Summary:The Franchise Operations Specialist (FOS) will work closely in partnership with Franchise Business Consultants (FBC) and Division Vice President (DVP) to actively provide operational support to franchisees and in-store teams. The Franchise Operations Specialist is responsible...
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Franchise Operations Specialist
3 weeks ago
Seattle, United States Midas International Full timeDivision:TBC Corporate ServicesReports to:Division Vice PresidentGeneral Summary:The Franchise Operations Specialist (FOS) will work closely in partnership with Franchise Business Consultants (FBC) and Division Vice President (DVP) to actively provide operational support to franchisees and in-store teams. The Franchise Operations Specialist is responsible...
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Franchise Operations Specialist
3 weeks ago
Seattle, WA, United States Midas International Full timeDivision: TBC Corporate Services Reports to: Division Vice President General Summary: The Franchise Operations Specialist (FOS) will work closely in partnership with Franchise Business Consultants (FBC) and Division Vice President (DVP) to actively provide operational support to franchisees and in-store teams. The Franchise Operations Specialist is...
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Franchise Operations Specialist
4 days ago
Seattle, WA, United States Midas International Full timeDivision: TBC Corporate Services Reports to: Division Vice President General Summary: The Franchise Operations Specialist (FOS) will work closely in partnership with Franchise Business Consultants (FBC) and Division Vice President (DVP) to actively provide operational support to franchisees and in-store teams. The Franchise Operations Specialist is...
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Franchise Business Consultant
2 weeks ago
Seattle, United States PuroClean Full timeJoin to apply for the Franchise Business Consultant role at PuroClean Benefits 401(k) matching Health insurance Paid time off Job Overview Our Regional Directors provide essential support and guidance for our franchisees through all stages of their franchise business. Our Regional Directors are experts at helping our franchisees in all aspects of building a...
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Field Operations Specialist
2 weeks ago
Seattle, United States Midas Full timeBenefits: 401(k) Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Vision insurance Job DescriptionThe Field Operations Specialist will work closely with Regional Sales Managers and Division Sales and Operations Managers to provide operational support to franchisees in four main areas: 1. New stores and...
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Franchise Mover/Driver/Team Lead
2 days ago
Seattle, WA, United States College Hunks Hauling Junk & Moving Full timeAs a Mover/Driver Team Lead for College Hunks Hauling Junk and College Hunks Moving, you are the first point of contact for clients on the job. Go out of your way to be friendly to everyone you come in contact with throughout the day - especially your clients. Look, act and be a friendly College Hunk - starting with the uniform (shirt tucked in, hat...
