Program Director MSW

3 weeks ago

New York, United States TAG MedStaffing Full time

Summary

Reporting to the Assistant Vice President, the Program Director has overall responsibility for a program providing a full range of care management and supportive services to adults with serious mental illness to enable them to live independently in the community by securing permanent, supported housing in scattered site apartments and providing housing-related case management, care coordination and other support services. The Program Director supervises at least 2 supervisors and an administrative assistant directly in a growing program. Includes responsibility for managing Quality Improvement activities.


Responsibilities

  • Planning, developing, monitoring day-to-day operations of a 200-unit and growing supported housing program for seriously and persistently mentally ill (SPMI) persons, many of whom also have substance abuse disorders.
  • Supervising a staff including two Clinical Supervisors for the housing units who in turn supervise care coordination and supportive services, and one Administrative Assistant.
  • Maintaining contracted levels and standards of service.
  • Building relationships with other local agencies, such as state psychiatric centers, community residences and hospitals.
  • Communicating with OMH, HRA and other relevant state, city, and borough-based agencies, programs and service providers.
  • Working with landlords to secure appropriate and affordable apartments for clients.
  • Conducting site visits and emergency home visits.
  • Screening for appropriateness of placement and case assignment.
  • Coordinating and supervising all housing care management activities (service plans, locating apartments and moving, emotional support, preventing eviction, education about independent living skills (including house chores and budgeting) and safety, advocacy with landlords and housing courts, facilitating the clients’ rehabilitation process including referrals for psychosocial and vocational services and various housing options).
  • Organizing and participating in client case conferences.
  • Staff development, including new staff orientation, supervising staff, performance evaluations and staff training.
  • Other duties as assigned.


Knowledge, Skills, & Abilities

Solid clinical experience with homeless, mentally ill, substance abuse afflicted adult population.

  • Candidate must be community minded with demonstrated knowledge of psychiatric diagnoses and treatment of mental illness.
  • Ability to manage daily operations of Bronx Supported Housing Programs.
  • Ability to administer and monitor program services; understand program regulations and guidelines; and comply with NY State Office of Mental Health Guidelines for Supported Housing.
  • Ability to build relationships with other agencies and other programs.
  • Ability to handle confidential information with discretion and integrity.
  • Ability to organize and write procedures in a logical/methodical manner, well-developed administrative skills and time management skills.
  • Excellent communication skills (writing, oral and active listening)
  • Well-developed administrative skills. Strong management skills-principles and people. Experienced working with multiple types of service programs.
  • Exhibit good judgment, practical day-to-day experience working with a diverse group of people, and hardworking.
  • Extensive experience and judgment to plan and accomplish goals. Creativity and latitude.
  • Strong written and verbal skills, organizational excellence, and team-oriented.
  • Ability to develop and maintain positive relationships with landlords/building managers.
  • Proficient in Microsoft Word, Excel, and Power Point.


Qualifications

  • Masters Degree in Social Work (MSW); LMSW or LCSW required. LCSW – R preferred.
  • Five years staff supervisory and administrative experience is required preferably in a supported housing program.
  • Bilingual/Spanish a plus
  • Experience with adults with substance abuse disorders is a plus.

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