Failure Analysis Technician

This is a 100% on-site position. Please do not apply if you can't make the commute.

Summary

Based in Bourne, Massachusetts, for more than 40 years Onset has been dedicated to designing and producing high-quality data loggers. Onset is seeking a friendly, professional, self-driven, customer-focused Failure Analysis Technician to join our team. The successful candidate will be a team player, capable of completing timely root cause analysis (RCA) of field returns, maintaining consistency while working in a fast-paced environment, and clearly communicating/reporting on RCA findings and results. This is an on-site position, reporting directly to Onset’s Senior Technical Support Manager.

Responsibilities

• Perform failure analysis on field returns down to the component level to determine the root cause
• Investigate quality and design issues and make recommendations to the appropriate department for resolution
• Prioritize tasks in a fast-paced work environment
• Meticulously record steps taken in RCA, build trend reports, and communicate same to Technical Support Manager for further investigation and preventative action
• Use instruments like DMMs, DC power supplies, oscilloscopes, and environmental chambers to recreate problems and get to root cause
• Examine assemblies, components, or parts for defects
• Read and interpret schematics and mechanical drawings

Requirements

• 5+ years of experience conducting RCA, with a strong technical background in electronics and mechanics
• Associate's degree or equivalent from a 2-year college, technical school, or military training
• Self-driven and eagerness to complete tasks.
• 100% customer focused personality
• Proficiency in Microsoft business tools
• Excellent written and oral communication skills

Benefits include Medical, Dental, Vision, Life, LTD, STD, HSA, FSA, and 401K with company match and lunch every other Wednesday.

EEO/AA. No calls please.