Assistant Director of Housekeeping
3 days ago
Requirements:
● Minimum 2 years experience in a supervisory role in a housekeeping department
● Luxury resort experience
● Proven leadership capabilities
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About the Company
Our client is a luxury 5 star/5 diamond resort on the remote island of Lanai.
About the Role
The Assistant Director of Housekeeping will play an integral role in the overall function and presentation of the resort. Reporting directly to the Senior Director of Housekeeping, the Assistant Director of Housekeeping is responsible for maintaining Forbes standards of cleanliness across all guest accommodations and public areas. This role involves managing daily operations of the housekeeping team, including overseeing cleaning schedules and coordinating with other departments to ensure rooms are ready on time. The Assistant Director also supports the training and supervision of staff and steps in to lead the department when senior leadership is unavailable.
Responsibilities
- Lead a multicultural team to ensure passion for service and standards.
- Provide training opportunities to new and current staff.
- Hands on management of day to day operation of the housekeeping department.
- Establish and control cleaning schedules by working with front office.
- Housekeeping department is responsible for maintaining Forbes cleanliness standards for the Beach Resort and Golf areas to include guest rooms and public areas.
- Report directly to the Senior Director of Housekeeping.
Requirements
- Experience managing a team of unionized employees
- Excellent written and spoken English
- Minimum of 2 years in a supervisory role in housekeeping
- Degree specializing in Hotel management or equivalent is preferred but not required.
- Openness to work varying schedule as required.
Benefits
- Medical/Dental/Vision – medical fully paid by company for employee and dependents
- 401k 4% match
- PTO – 16 days first year
- 11 paid holidays
- Paid maternity/paternity leave
- Discovery Nights
- Manager Travel Benefit
- Subsidized housing
Interview Process
Step 1: Send Candidate Profile to HR
Step 2: Video interview with Rooms Division Manager and Sr Director of Housekeping
Step 3: Video call Resort Manager
Step 4: Decision Time
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