Billing Collections Specialist

Found in: Appcast Linkedin GBL C2 - 2 weeks ago


South Brunswick, United States The Axel Group, LLC Full time

The Axel Group is seeking an experienced Collections Specialist for our client in Middlesex County, NJ. Our client is reputable leader in the transportation industry and has been in business for 95 years


Benefits:

  • Health, Dental & Vision Insurance
  • 401K Matching
  • PTO


Responsibilities:

  • Monitor the firm’s accounts receivable and identify overdue accounts.
  • Contact customers with overdue accounts and attempt to either collect the overdue amount or negotiate a payment plan to collect it in installments.
  • Maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer.
  • Resolve customer issues and complaints concerning billing.
  • Submit regular reports on the status of unpaid accounts and any repayment progress.


Requirements:

  • 2+ years of experience in Billing and collections
  • Transportation industry experience preferred, not required
  • Excellent communication skills
  • Familiar with the Fair Debt Collection Practices Act (FDCPA) and other laws governing debt collection practices
  • Negotiating skills
  • Patience and stress management
  • Problem-solving skills
  • Critical thinking skills


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