Store Manager

2 weeks ago

Winnetka, United States LANA Full time

Lana Jewelry is hiring Store Manager for our retail store in Winnetka, Illinois.


The Store Manager must have expert analytical and organizational skills. Must also be skillful in following tasks:

  • Expert communication skills, both verbal as well as written
  • Creative with a strategic mindset
  • Flexible to changing conditions and possessing high level of integrity
  • Professional attitude with clients as well as colleagues
  • Expert knowledge of various business principles such as marketing strategy, financial analysis, and supply chain oversight
  • Expert understanding of different components of retail store (operations, logistics, marketing, scheduling)


The main responsibilities of a Store Manager are driving towards the achievement of maximum sales and growth in line with company vision and values and supervising/managing the entire retail department.

Along with this, Store Manager also carries out various other job duties as follows:

  • Oversees all aspects of merchandise and communications with team (ex. presentation, returns, damages)
  • Continuously analyzes and develops understanding of internal and external customer behaviors, trends, and preferences, adjusting processes and standards accordingly
  • Identifying and evaluating new marketing opportunities to increase traffic and retail sales
  • Assisting in retail opening, all logistics and procedures to ensure smooth opening
  • Hiring and development of retail store team; onboarding/training of team
  • Oversees inventory compliance to enforce department and stockroom controls
  • Undertaking research to understand retail store demographic
  • Financial planning and preparing of budgets
  • Managing the retail department (sales, operations) and allocating tasks to the staff
  • Demonstrating project strategies and plans to the higher members of team and company
  • Work with internal and external partners to develop new techniques, programs needed to implement and run a successful luxury retail environment
  • Always being proactive of technology industry needs and trends and presenting them to stakeholders
  • Oversees scheduling of retail store team with sensitivity to business needs
  • Builds a customer service-driven team, overseeing customer service efforts and escalations.


QUALIFICATIONS:


  • 5+ years’ experience in luxury sales management
  • Proven track record achieving business results
  • Microsoft Office Suites
  • Experience with BIG COMMERCE or NETSUITE platforms preferred
  • Ability to work in a highly fast paced environment
  • Excellent communication and organizational skills
  • Experience with strategic planning, financial analysis, and project management
  • Ability to develop and manage cross-functional relationships across a team at all levels in the organization
  • Excellent problem solving skills
  • Willingness to take initiative, work autonomously, and tackle complex situation
  • Must have the ability to work full time schedule based on business needs and inclusive of evenings, weekends, and holidays
  • Strong attention to detail

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