Community Manager

2 weeks ago

Catonsville, United States Continental Realty Corporation Full time

Position: Community Manager for Mount Ridge Apartments in Catonsville, MD.


Role Overview


As the Community Manager you will manage the apartment community to increase profitability through day-to-day operational and financial management as well as overall resident satisfaction. This property contains 266 units and the team is comprised of 2 Leasing Specialists, a Service Manager and 2 Service Technicians.


Most Important Responsibilities

  • Maintains the revenue, expenses, physical and economical occupancy in accordance to the budget and projections.
  • Respond to any potential housing violations and liability concerns with regard to the property.
  • Manages property inspections in accordance with CRC requirements.
  • Successfully manage renewals for resident retention goals.
  • Assist with coaching and developing all team members.
  • Reporting on weekly traffic trends to capture reasons for leasing and any objections, which will result in regular pricing recommendations.
  • Manage outreach marketing efforts throughout the year to assist in traffic generation and building relationships in the community.
  • Delinquency management.
  • Ensure make readies are complete, so we continue to deliver a quality product in a timely fashion.
  • Strong organizational, multi-tasking and problem-solving skills.
  • Overseeing large capital projects and communicating between multiple departments.


Most Important Qualifications

  • 1 year of Community Manager exp preferred, including financial reporting and delinquency management.
  • 5 years of industry experience.
  • Ability to work some Saturdays when/if necessary.
  • Demonstrated ability to train and coach team members.
  • NALP or CAM certification a plus
  • Ability to effectively write reports and business correspondence
  • Demonstrated ability to independently handle resident issues.
  • Organization skills, strong follow up, attention to detail and ability to multitask.


We own & operate all of our assets, which gives you more control and support.

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