Sr. Network Engineer

4 weeks ago

Enon, United States Eliassen Group Full time

Sr. Network Engineer


Summary:

We are seeking a highly skilled Sr. Network Engineer to join our dynamic team at one of our top clients. This role involves working within the IT/Marketing department. The ideal candidate will be comfortable in a challenging and diverse environment, assisting with the installation, configuration, and management of our network infrastructure. This hybrid role requires a blend of onsite and remote work, with occasional special hours for testing.


Key Technical Skills:

  • Network Design and Analysis
  • Tier 2 and Tier 3 Technical Support
  • Incident Resolution and Ticketing
  • Collaboration with 3rd Party Vendors
  • Cloud Network Architecture
  • Emerging Technology Research
  • Network Hardware Installation
  • Network Maintenance and Upgrades
  • Network Performance Monitoring
  • Juniper Environment Design


Key Responsibilities:

  • Design, analyze, diagnose, and resolve customer issues within the network.
  • Provide Tier 2 and Tier 3 technical support for network infrastructure.
  • Resolve incidents directly with end users and record detailed actions in the ticketing tool.
  • Collaborate with 3rd party vendors to ensure network operational status.
  • Escalate issues to the next level of support if unable to resolve in a timely manner.
  • Ensure all aspects of the enterprise cloud networks are architecturally sound and highly available.
  • Research and implement effective solutions based on industry best practices and professional experience.
  • Install and implement network hardware components and cables in data centers and corporate offices.
  • Perform approved network changes with minimal business disruption.
  • Conduct network maintenance and system upgrades, including service packs and patches.
  • Develop and maintain accurate network support documentation.
  • Perform network performance monitoring, trending, and capacity planning for LAN, WLAN, MAN, and WAN.


Soft Skills:

  • Strong diagnostic and problem-solving skills
  • Active listening and analysis
  • Effective communication (verbal and written)
  • Multi-tasking abilities
  • Passion for customer support
  • Attention to detail
  • Organizational and time management skills
  • Ability to lift up to 50 lbs.


Required Certifications/Education:

  • Education: Bachelor’s Degree
  • Experience: 5+ Years of relevant work experience
  • Certifications: CCNP, CCIE, JNCIS, JNCIP (Juniper certification preferred)


Job Location:

  • Hybrid in Enon, OH (3 days onsite per week)


Additional Requirements:

  • Understanding of design in a Juniper Environment.
  • Experience in a retail environment is highly beneficial.
  • Ability to work directly with senior engineers and architects.
  • Capability to mentor mid-level engineers for future implementation tasks.

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