Director of Workforce Planning

4 weeks ago


Orlando, United States Travel + Leisure Co. Full time

We Put the World on Vacation

At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.


The Director of Workforce Planning will play an integral part in diagnosing trends, and analyzing contract labor, seasonality, and events which will drive innovative staffing strategies for the overall business. As the SME, this role will lead our deployment of UKG Pro Workforce Management Dimensions and be that key business partner for field operations, and Corporate. Having high visibility and working hands on with senior leaders, this role will help shape a more agile and scalable workforce. This Role is Hybrid, in office Mon-Tues-Wed, remote Thurs-Fri.

How You’ll Shine:

  • Initially focused 100% on the implementation of UKG Dimensions, specifically on forecasting and scheduling.
  • Develop and execute on a workforce planning strategic plan. Considering business needs, determine the future roadmap for Workforce Analytics,
  • Play a key advisory role to the CHRO, senior HR and Business leaders by synthesizing labor utilization data, communicating results clearly and recommending courses of action based on the insights.
  • Own the Workforce process and tools. Work closely with Finance to aggregate input from business submissions to determine global organizational picture, including enterprise-wide headcount plans.


What You’ll Bring:

  • Bachelor’s degree in business or Industrial Engineering
  • Master’s degree preferred
  • 5+ years’ hands on experience in work force planning/Workforce Analytics management, delivering value in Analytics roles, ideally at organizations with progressive approaches to the field which have provided exposure to latest Workforce Analytics practices
  • Business Acumen - ability to understand the context of the data and relate analytical insights to real business challenges and opportunities
  • Communication - aptitude to communicate complex data and insights in a succinct and compelling way to stakeholders at all levels of the organization. Adept at creating the 'story' which weaves together data into a compelling message.
  • Ability to generate innovative insights from analysis, communicates results effectively, and work with business partners in developing and implementing new methodologies and analysis to drive actionable results.


How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program


Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.


We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.



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