Medical Secretary
1 month ago
Medical Secretary
Pride Health is hiring a Medical Secretary for one of its clients in Needham, Massachusetts.
This is a 3-month contract with a possible extension with competitive pay and benefits.
Location – Needham, Massachusetts – 02494
Length of assignment - 3 months
Pay range - $18 - $21.50 per hour.
Job Summary
The Medical Receptionist / Medical Secretary will be responsible for administration, scheduling appointments, insurance verifications, working the phones, and prior authorizations.
Job Duties
- Registers patients presenting for visits.
- Explain the registration process to patients and respond to patient questions.
- Processes patient co-payments, co-insurance, deductibles, and balances due.
- Safeguards cash, checks, and receipts and reconciles cash drawer at the end of each business day.
- Assists patients with Kiosk check-in as needed.
- Completes the Medicare Secondary Payer Questionnaire for each patient and adjusts patient coverage based on results.
- Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
- Counsel patients regarding non-covered services, obtaining signatures on Advance Notice Beneficiaries (ABNs), consents, and waivers.
- Monitors patient waiting areas for a smooth, efficient registration flow. Advises patients of potential delays and takes steps to ensure a pleasant patient experience.
- Completes registrations on inpatient units that may be missing information from their original registration.
- Responds to patient concerns and potential patient safety issues accordingly.
- Recognizes health conditions that are a possible risk to others and adheres to appropriate established procedures to help contain risk.
- Assures a neat, orderly registration desk and patient waiting area, securing all confidential patient information.
Requirements
- High School/GED
- Typically requires 1 year of experience in customer service or clerical/office experience, including answering phones and assisting customers.
- Prior experience in a business setting providing customer service, while simultaneously processing and verifying electronic demographic, financial, or other business-related information and data.
- Must be fully vaccinated for COVID-19 + Booster.
- Must be fully vaccinated for Flu.
“Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto ,home insurance, pet insurance, and employee discounts with preferred vendors. “
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