Low Voltage Technician II

4 weeks ago

Missoula, United States Beacon Communications, LLC Full time

The Technician-II is an advanced, skilled-level position within Beacon Communications Operations Department. The Technician-II provides skilled/certified installation service on projects including Healthcare, Education, Security, Audio-Visual, Voice/ Data, and other technologies.

This position provides Beacon Communications with advanced certification-level technical employees.

Technician-II employees have demonstrated a thorough competency in field installation techniques, and a thorough understanding of Beacon Communications standards and methodology. The Technician-II has achieved factory certification on one (1) or more systems provided by Beacon Communications in Healthcare, Education, Security, Audio-Visual, and other technologies which may be provided by Beacon Communications. Technician-II demonstrates initial cross-training on multiple applications. This position will be responsible for occasional supervisory duties on projects from 5k to 50k at the discretion of the Project Manager, to maintain the project schedule with onsite technicians, and to assist with project completion on budget.


Duties and Responsibilities:

  • Assist Technicians or Project Manager with accomplishing daily tasks essential to timely and scheduled completion of projects.
  • Supervise installers in the completion of daily tasks as assigned by the Project Manager.
  • Demonstrate ability to accomplish assigned tasks on schedule.
  • Demonstrate installation methodology in wire pull, device installation, wire pathing, and other tasks as they are assigned.
  • Demonstrate a thorough understanding of systems upon which factory certification is achieved.
  • Demonstrate thorough understanding of Beacon Communications policies, procedures, and guidelines.
  • Provide accurate ADP time entry to the Coordination Manager according to Beacon Communications policies.
  • Overnight travel, as necessary.
  • Provide daily reports to Technicians or Project Managers on work completed and issues related to project completion.
  • Demonstrate understanding of Beacon projects, and work toward advancing to Lead Technician.
  • Wear Beacon shirts provided by Beacon Communications.
  • Arrive for work on time, dressed in a professional manner acceptable for the work to be performed.
  • Realizing that customer relations and customer satisfaction are our primary goals, perform in a professional manner demonstrating courtesy and respect to Beacon customers.
  • Tools will be provided to a Tech II on an as-needed basis. The Tech will be responsible for providing reasonable care in protecting and maintaining tools. The cost of repair or replacement for tools that are lost or damaged due to negligence will be deducted from Tech's pay at the sole discretion of Beacon Management.
  • Ability to effectively troubleshoot, or isolate problems, in systems which Technician-II is factory certified or possesses a strong understanding of:
  • Administer weekly safety talks to assigned crew and submit the log to the Coordination Manager.
  • Exemplify Beacon Core Values of, Customer Service, Communication, Teamwork and Integrity.
  • Participate in the on-call rotation with the Service Department to gain a better understanding of all solutions Beacon provides. Company vehicle will be issued for the week scheduled. Must have a clean MVR to drive a company vehicle, otherwise, mileage will be paid per federal guidelines.

Other Duties:

This job description does not list all the duties of the job. You may be asked by supervisors or management to perform other instructions and duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.

Required Skills & Abilities:

Knowledge:

a. Thorough knowledge and understanding of low-voltage related installation considerations and techniques.

b. Factory certification on one (1) or more Beacon Communications systems.


Skills and Abilities

c. Demonstrated ability to communicate effectively with multiple types of end-user customers.

d. Demonstrated ability to communicate effectively in difficult situations with employees with various personalities and emotions.


Education, License and Experience:

  • High School Diploma or approved equivalent.
  • 3 to 4 years of experience in the low-voltage industry is desirable.
  • Must understand implicit instructions and react favorably in all work situations. Must be mentally adaptable and flexible in dealing with a variety of people.
  • Strong team player.
  • Must be able to communicate providing verbal feedback in a professional manner.
  • Holds an OSHA 10 or higher certification as well as a thorough knowledge of guidelines covering the NEC and TIA/EIA standards.

Physical Requirements:

  • Ability to communicate with project PMs and the site GC to resolve any issues that may arise.
  • Ability to communicate providing verbal feedback in a professional manner.
  • Ability to read blueprints and construction drawings.
  • Requires sitting, prolonged standing, walking, handling, gripping, pushing, pulling, and reaching overhead with force. Also requires stooping, crouching, crawling on knees, and working along floors/subfloors.
  • Ability to physically transport ladders up to 12 feet in height and lift ladders off of vehicle roof racks. Must be willing and able to climb and stand on ladders and scaffolding.
  • Frequently lifts and carries items weighing up to 50 pounds, sometimes overhead.
  • Ability to use power-actuated hand tools, i.e., hammers, drills, saws.
  • Ability to see a full spectrum of color for correct wire identification.
  • Maintain a clear background check in order to satisfy customer job site badging requirements.
  • Willing to submit to all vaccinations and screening tests required for customer job site badging protocol.
  • Maintain a clear drug and alcohol screening protocol.
  • Ability to navigate all types of construction sites.

Travel Requirements:

  • 20-30 % as needed.

Benefits: Paid time off, holiday pay, medical, dental, and vision insurance, HSA, FSA, EAP, short-term and long-term disability, voluntary life and accident insurance, and 401k. Benefit premiums are a combination of employer and employee paid.


An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

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