Application Engineer

4 weeks ago

Milpitas, United States GouMax Technology Full time

Company Description:

 

We are providing innovative solutions for wide tuning range, high-tuning speed tunable laser source, and innovative optical test and measurement solutions. Our products are used for fiber-optic components production and R&D, scientific research, education institutions, technological advancements, and industrial applications across various sectors. GouMax also offers high-performance fiber-optic components and modules for optical communications networks.

 

Job Description:

 

We are seeking a talented and motivated Application Engineer with a strong background in optics to join our dynamic team. As an Application Engineer, you will play a key role in supporting our customers and driving the adoption of our optical products across various industries. You will work closely with cross-functional teams to deliver innovative solutions and ensure customer satisfaction.

 

Responsibilities:

 

  • Support Sales team, and build and maintain strong relationships with customers, understanding their needs and challenges.
  • Provide pre- and post-sales technical support and service to customers.
  • Demonstrate GouMax equipment at customer premises and trade shows.
  • Troubleshoot and resolve technical issues related to optical products, both remotely and on-site as needed.
  • Create technical documentation, application notes, and user guides to support customers in the effective use of optical products.
  • Verify and test software and products before shipping to customers.

 

Qualifications:

 

  • Bachelor’s degree in Optics, Physics, Electrical Engineering, or related field; Master’s degree preferred.
  • Strong understanding of products, optical principles and technologies, including test software.
  • Hands-on experience with optical testing and characterization techniques.
  • Excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical issues.
  •  Effective communication skills in English, both verbal and written, with the ability to explain technical concepts to diverse audiences.
  • Familiar with software coding by C++ and LabVIEW. Verilog is a plus.


If you are interesting in this position and meet the job requirements, please send your application to jobs@goumax.com.

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