Mainframe Analyst

1 week ago

San Antonio, United States Apex Systems Full time

Title: Mainframe Operations Analyst

Location: San Antonio, TX (Downtown)

Schedule: Onsite Monday through Friday / two shifts - 6:30am-3:30pm OR 3pm-11pm

Job Type: 6-12 month contract to permanent

Interview Process: 1-2 rounds virtual



As a Mainframe Analyst, you are our troubleshooter. In this role, you will use your effective communication and problem-solving skills to troubleshoot and resolve job abends. By turning data into insights, you will help us improve production procedures that impact lines of business and customer relationships. More than that, this role is about constant improvement and doing so with our signature all-win approach in mind.


What you’ll do:?

  • Demonstrate strong communication and problem-solving skills, fluency in JCL, and attention to detail
  • Possess the ability to troubleshoot and resolve job abends, including determining restart points, file cleanups, and necessary adjustments to file allocations or dispositions
  • Understand file structures, file types, space allocations, and how to create and manage generation data sets
  • Proficient in navigating tools like TSO, CICS, Roscoe, and mainframe scheduling systems, including handling complex job schedules and executing utilities for problem resolution
  • Familiarity with change control processes and tools such as JIRA, ServiceNow, mainframe console operations, and directing lower-level operators in tasks
  • Ability to multitask, improve documentation and processes, cover shifts when needed, attend meetings, and remain on call 24/7 for problem resolution
  • Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes


What you’ll need:

  • 4+ years of experience in mainframe operations, job scheduling, or a similar role
  • Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent work experience
  • Knowledge of change control processes and tools like JIRA, ServiceNow, and Change Management systems
  • Ability to recognize and resolve potential issues
  • Strong verbal and written communication skill

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