Business System Analyst

6 days ago

Seattle, United States ITC Infotech Full time

Business System Analyst (POS System)


Position Details :

· We are looking for Business System Analyst who will help us Business and functional requirement gathering for small medium complex scope; compiling needs from multiple stakeholders into a single set of prioritized requirements.

· Identify business processes, document their workflow in process maps which reflect the relationship between the operating model and the technology platforms, and identify roles within these processes.

· Work with stakeholders to understand their business needs and challenges, assist in aligning overall scope and sequencing recommendations with business stakeholders.

· Include dependency management and architectural decisions in requirements.

· Engages with engineering team to design technical solutions that meet business requirements.

· Oversee the implementation of technical solutions, ensuring they are delivered on time and within budget.

· Assists in testing and participates in test phases prior to UAT.


· Updates technical specs based on testing, prioritized defects or post-release lessons learned

· Analyze data to identify trends, insights, and opportunities for improvement.

· Create and maintain reports to support business decision-making and provide actionable recommendations.

· Supports communication for application/system deployment

· Works to ensure application availability and SLAs for operational readiness

· Utilize or develop artifacts such as business requirements documentation, JIRA. and Confluence to facilitate requirements alignment sessions, develop test scripts, and document requirements for SOX auditing.

· Evaluate current business processes, workflows, and roadmaps to have a comprehensive understanding of current state and ideal future state.

· Lead cross functional collaboration and drives to alignment with business partners within constraints of the project or work.

Qualifications:

·Senior Business System Analyst with over 5+ years of experience supporting IT projects within an enterprise environment (1000+ employees). Ability to work with multiple cross-functional teams in an agile environment.

·2+ projects working as a BA on Oracle X-store POS solution end to end. Must have experience working with gateways/processors. Payment experience is a must in order to understand the complexity of the environment.

·2+ projects (end to end) working with data integrations (APls, files) - must demonstrate the ability to analyze cross-functional flows and understand functional flows in Saas applications.

·Experience creating technical specifications and documentation for large, complex projects

·Strong understanding of retail systems, including Oracle X-store POS, inventory management and e-commerce platforms.

· Experience with data analysis tools and technologies, such as SOL, Excel. and Bl tools.

· Knowledge of various project lifecycle methodologies, including Agile and Scrum.

· Understanding of Cl/CD pipelines and automation, Container Management Application Performance Engineering, monitoring, alerting, AWS Services and Architecture

· Ability to determine estimates of effort and impacts for a variety of solutions and influence technical discussions and decisions

· Strong organizational skills with the ability to track and prioritize numerous tasks and to coordinate activities with a high sense of urgency

· Demonstrable analytical and problem-solving skills.

· Excellent presentation, verbal, written, interpersonal and listening skills

· Strong interpersonal and leadership skills including collaboration, facilitation, and negotiation

· Challenges the status quo, champions change and influences others to change.


Our Mission:

ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. We provide technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner.

ITC Infotech is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. ITC infotech is committed to providing veteran employment opportunities to our service men and women.

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