Retail Salesperson

As a Sales Associate for NAKEDCASHMERE in ASPEN, your main responsibility will be to offer exceptional customer service to everyone who steps into our store. We aim to exceed customer expectations and leave a positive lasting impression. Our customers are our #1 priority and sales associates are to give their undivided attention and create meaningful interactions with clientele.

RESPONSIBILITIES

● Demonstrate full product knowledge of brand (product features, price points, fabrications, fit, promo codes)

● Full knowledge of stock availabilities and sell outs.

● Work minimum 40 hours per week

● Maintain shop appearance at all times, keeping our space organized, clean and well presented.

● Ensure merchandise is tagged and finger spaced.

● Complete all store transactions: new orders, returns, exchanges.

● Help one client at a time.

● Clean up and recover after helping a client before moving onto the next task.

● In instances where you need to start breaks or step off the floor, sales associates are to pass over the client to the next available person to help.

● Provide exceptional customer service. Maintain a professional demeanor, and presentation.

● Contribute to shop clientele book.

● Complete opening and closing checklist

● Be in company uniform during work shifts.

● Report to Keyholders and/or store managers.

ATTITUDES AND BEHAVIORS

● Strong leadership and organization skills

● Dependable and trustworthy with all store responsibilities

● Professional attitude and customer service focused

● Strong work ethic and ownership over role and responsibilities

● Approachable, welcoming to in-store staff

● Capable of handling difficult customer interactions and conversations

REQUIREMENTS

● High school diploma

● 1-3 years retail sales experience

● Professional appearance

● In depth knowledge of fashion and knitwear

● Working knowledge of POS payment systems