Internal Service Supervisor

2 weeks ago

East Greenbush, New York, United States XOS (X-ray Optical Systems) Full time

Imagine yourself doing meaningful work that makes an everyday impact on the world around you, growing your expertise and expanding your skillset with every project, and owning your ambition and fueling your career growth.

It's possible with a role at XOS (www.xos.com).

XOS, a Veralto company, is a leading manufacturer of application-specific X-ray analyzers. We offer best-in-class elemental analysis solutions that improve public safety and customer efficiency in industries like petroleum and environmental compliance.

As part of the XOS team and the broader Veralto network, you'll work with products that make an everyday impact on vital resources we all rely upon: and along the way, you'll have opportunities to deepen your skills, invest in your development, and seek new ways to fuel your growth.

We hire the most talented people and empower them with resources & technology to do what's best for the companies we serve and for our planet.

  • In addition to 401K & comprehensive medical benefits, including vision & dental that start on day one, we also offer:
  • Tuition reimbursement to grow your career
  • Family benefits like adoption Reimbursement, 8-weeks paid parental leave
    • Associate Resource Groups, and more

Reporting to the Services Manager, the Internal Service Supervisor is responsible for managing a team of internal service staff to support internal service business operations, supporting strategies for improvement in field and internal service offerings, and being a player-coach to the team as they also contribute to the team's success.

This position is part of the Service department located in East Greenbush, NY and will be an on-site role.

In this role, a typical day will look like:

  • Establish Key Performance Indicators (KPIs) as well as Visual Management and regularly review internal service processes and implement improvements to ensure efficient, high-quality service delivery
  • Maintain quality service by enforcing quality workmanship and communication standards through adherence to company standards and policy
  • Responsible for recruiting, retaining, and developing talent as well as assessing performance
  • Act as a point of contact for service cases for both internal teams and external customers including cross functional collaboration with operations, technical support, field service teams, and sales

The essential requirements of the job include:

  • 3+ years of experience in a manufacturing setting, preferably with troubleshooting electromechanical equipment.
  • Ability to manage dynamic competing priorities and improve and implement structured processes to deliver on goals of the internal service business
  • Standard process adherence, tracking and improvement execution
  • Sets positive example for reports, peers, and others in conduct, attitude and behaviors
  • Is data- driven with experience in data aggregation, analysis, and communication, utilizing tools such as Microsoft Excel
  • Exhibited the traits of an Ideal Team Player (Humble, Hungry, People Smart)

It would be nice if you had:

  • Some experience developing a small team
  • A Bachelor of Science degree in a STEM field (Science, Technology, Engineering, Mathematics)

XOS is proud to part of the Water Quality segment of Veralto (NYSE: VLTO), a $5B global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. When you join Veralto's vibrant global network of 16,000 associates, you join a unique culture and work environment where purpose meets possibility: where the work you do has an everyday impact on the resources and essentials we all rely on, and where you'll have valuable opportunities to deepen your skillset, pursue your ambitions, and grow your career. Together, we're Safeguarding the World's Most Vital Resources—and building rewarding careers along the way.

US ONLY:

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associate's position within the salary range will be based on several factors, including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs.

The compensation range for this role is $65000 - $90000 USD per year.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

  • Client Service Supervisor

    3 days ago

    East Meadow, New York, United States VCA Full time

    Client Service Supervisor We are seeking a highly experienced Client Service Professional to join our leadership team as Client Service Supervisor. Under direction from the Hospital Manager/Administrator, the Client Service Supervisor performs a wide range of difficult-to-complex administrative activities related to quality patient care and excellent...

  • Financial Services Supervisor

    6 days ago

    East Greenbush, New York, United States Bank of Greene County Full time

    Duties & ResponsibilitiesThis role involves a range of critical tasks, including:

  • Route Service Supervisor-

    2 weeks ago

    East Randolph, New York, United States UniFirst Full time

    Route Service Supervisor- UniFirst at UniFirst summary:The Route Service Supervisor at UniFirst is responsible for overseeing and training a team of Route Service Representatives while ensuring excellent customer service and satisfaction. This entry-level management position emphasizes career advancement and involves responding to service requests,...

  • Director of Customer Experience and Service

    5 days ago

    East Greenbush, New York, United States Nassau Financial Group Full time

    Role SummaryThe Director of Customer Experience and Service will lead the daily operations of our call center, focusing on delivering exceptional customer experiences and driving business growth. As a strategic leader, this individual will be responsible for managing a team of professionals, developing strategies to improve customer satisfaction, and...

  • Diesel Service Technician

    6 days ago

    East Greenbush, New York, United States NFI Industries Full time

    Join the NFI Team and Enjoy Great Benefits Perks of Working with NFI:Career training & development opportunities ASE Certification reimbursement & assistance with study materials Apprenticeship Program Sign-On Bonus of $2,000 within the first 90 days of employment Dedicated internal company fleet NFI provides all essential tools 401(K) with company match PTO...

  • Client Services Supervisor

    7 days ago

    East Rochester, New York, United States H&R Block Full time

    About UsH&R Block is a leading provider of tax preparation services, aiming to make a meaningful difference in the lives of our clients. Our company culture emphasizes diversity, inclusion, and community involvement, ensuring a welcoming environment for everyone.About the RoleWe are seeking a skilled Client Services Supervisor to manage our H&R Block...

  • RN - HIV Medicine Practice

    3 weeks ago

    East Greenbush, New York, United States Albany Medical Center Full time

    RN - HIV Medicine Practice at Albany Medical Center summary:The Registered Nurse (RN) within the HIV Medicine Clinic at Albany Medical College provides critical patient care, including assessments, medication administration, and counseling for individuals with HIV/AIDS. This role involves collaborating with a multidisciplinary team to ensure comprehensive...

  • HVAC Service Technician

    2 weeks ago

    East Syracuse, New York, United States Falso - Service Experts Full time

    Location:Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERTService Experts Company Perks and Benefits for YOU Top Pay for...

  • HVAC Service Technician

    2 weeks ago

    East Syracuse, New York, United States Falso - Service Experts Full time

    Location: Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERTService Experts Company Perks and Benefits for YOU Top Pay for...

  • Assistant Nurse Manager: E5: Pulmonary/Renal

    2 weeks ago

    East Greenbush, New York, United States Albany Medical Center Full time

    East Greenbush, NY, United StatesDepartment/Unit:Medical/Surgica Pulmonary Renal Hospitalist - E5Work Shift:Night (United States of America)Salary Range:$86,650.99 - $134,309.04The Assistant Nurse Manager performs coordination, planning, administrative management, financial and operational duties in collaboration with the Administrative Nursing Supervisor,...

  • Lead HVAC Service Technician

    2 weeks ago

    East Syracuse, New York, United States Falso - Service Experts Full time

    Why You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERTService Experts Company Perks and Benefits for YOU Top Pay for Top...

  • Room Attendant

    2 weeks ago

    East Greenbush, New York, United States BBL Hospitality Full time

    Room AttendantJob DetailsJob LocationResidence Inn East Greenbush - East Greenbush, NYPosition TypePart TimeSalary Range$16.00 - $17.00 HourlyJob ShiftDayJob CategoryHospitality - HotelDescriptionCOME AND JOIN OUR AMAZING TEAMMost positions do require weekend and holiday availability.We are pleased to share the benefit options that we offer:Paid Time Off401K...

  • Assistant Branch Manager

    7 days ago

    East Greenbush, New York, United States Bank of Greene County Full time

    Assistant Branch Manager DEPARTMENT: Branch LOCATION: East Greenbush REPORTS TO: Branch Manager SUPERVISES: Financial Service Representatives, Tellers GRADE: 11 RANGE: $22-$25/hr FLSA: Non-Exempt POSITION SUMMARY: The Assistant Branch Manager has the responsibility of supporting the Branch Manager and in their absence assuming the duties of efficiently...

  • Assistant Nurse Manager: E5: Pulmonary/Renal

    3 weeks ago

    East Greenbush, New York, United States Albany Medical Center Full time

    Assistant Nurse Manager: E5: Pulmonary/Renal at Albany Medical Center summary:The Assistant Nurse Manager oversees operations and provides leadership for the nursing staff in the Pulmonary Renal unit at Albany Medical Center. This role involves mentoring caregivers, ensuring quality patient care, and collaborating with various stakeholders to meet...

  • Leadership Role in Call Center Excellence

    5 days ago

    East Greenbush, New York, United States Nassau Financial Group Full time

    Nassau Financial Group: A Leader in Financial ServicesWe are a growth-focused and digitally enabled financial services company with a fully integrated platform across insurance and asset management. Our mission is to deliver innovative solutions that meet the evolving needs of our customers. We value collaboration, innovation, and putting customers first,...

  • Internal Auditor

    1 week ago

    East Syracuse, New York, United States KPH Healthcare Services Full time

    OverviewJob Summary:As a national provider of pharmaceutical and health care services with complementary businesses in both the retail and commercial segments of the industry, the Internal Auditor plays a critical role in maintaining the integrity and improving overall efficiency of operations, reporting and compliance objectives.  The Internal Auditor will...

  • Internal Auditor

    1 week ago

    East Syracuse, New York, United States KPH Healthcare Services, Inc. Full time

    OverviewJob Summary:As a national provider of pharmaceutical and health care services with complementary businesses in both the retail and commercial segments of the industry, the Internal Auditor plays a critical role in maintaining the integrity and improving overall efficiency of operations, reporting and compliance objectives. The Internal Auditor will...

  • Strategic Director for Customer Support

    5 days ago

    East Greenbush, New York, United States Nassau Financial Group Full time

    Join Nassau Financial Group's Team of LeadersWe are seeking a highly motivated and experienced professional to join our team as the Director - Call Center Operations. This individual will be responsible for leading our call center team, developing strategies to improve customer satisfaction, and driving business growth. If you have a passion for customer...

  • Part-Time Grocery Store Associate

    2 weeks ago

    East Greenbush, New York, United States Hannaford Supermarkets Part time

    Part Time Grocery Store Associate Hannaford is hiring Part Time Grocery Store Associates; Bakery, Cashier/Customer Service, Center Store, Deli , Grocery Crew (Day & Night Shifts), Maintenance/Custodial, Meat, Produce, and Seafood Associates. Positions vary per store. 1. Provide outstanding friendly customer service. Communicate with and assist customers in...

  • Part-Time Grocery Store Associate

    3 weeks ago

    East Greenbush, New York, United States Hannaford Supermarkets Part time

    Part Time Grocery Store AssociateHannaford is hiring Part Time Grocery Store Associates; Bakery, Cashier/Customer Service, Center Store, Deli , Grocery Crew (Day & Night Shifts), Maintenance/Custodial, Meat, Produce, and Seafood Associates.Positions vary per store.1. Provide outstanding friendly customer service. Communicate with and assist customers in...