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Employee Benefits Specialist

2 months ago

Southlake, United States Insight Global Full time

Position: Employee Benefits Specialist

Duration: PERM

Location: Westlake, TX 76262 (Hybrid – Onsite Tues & Wed)

Salary: $70,000 + Company Stock/Shares + Benefits/401k/PTO

Desired Skills and Experience:

  • 4+ years working as a Benefits Specialist
  • Strong understanding employee benefit programs – 401K, PTO, Maternity/Paternity Leave, Life Event Changes, Terminations, Beneficiaries, Open Enrollment, etc
  • Excel super user – strong with V-Lookups and Pivot Tables and auditing data
  • Experience providing white glove care and attention directly to employees regarding benefit support
  • Highly analytical with strong attention to detail
  • Experience testing enrollment platforms prior to open enrollment for any bugs/issues

Plusses:

  • Dayforce experience

Day to Day:

As a Benefits Specialist, you will partner closely with our Benefits Manager and Chief Human Resources Officer to deliver a seamless experience for their employees. This includes adoption and promotion of employee self-help tools, benefits eligibility, enrollment and compliance for co-workers and their dependents.

  • Coordinate daily benefits processing. Handle enrollments, terminations, life event changes, beneficiaries, and death claims within a structured and time-bound schedule.
  • Ensures benefit changes are processed in accordance with Company Plan Documents and in accordance with ERISA
  • Respond to end-user, co-worker, and vendor inquiries concerning policies, procedures, guidelines, and regulations.
  • This role has time-bound responsibilities including end-user support and trouble-shooting.
  • Interface frequently with co-workers and vendor representatives.
  • Conduct presentations and meetings to explain benefits to co-workers.
  • Prepare benefits packets and emails for new hires.
  • Respond to questions and concerns from employees about their benefits.
  • Inform employees of any changes to their benefits.
  • Add value to employees by resolving problems, offering solutions, taking corrective actions, and escalating / coordinating with benefits providers as needed.
  • Investigate and resolve Benefit questions / challenges of various complexity, while working closely with employees at all levels of the organization
  • Work closely with payroll on the leave employees and coordinating the benefits.
  • Manage the 401k changes and coordinate the changes from Fidelity to Dayforce and vice versa.