Chief Information Officer

2 weeks ago

Miami Beach, United States Telna Full time

Telna is a leading global connectivity provider specializing in eSIM and IoT solutions. With over 100 employees, 9 Points of Presence (PoPs), and a robust combination of cloud and on-premise infrastructures, Telna operates as a network of networks, deploying its own developed technologies. Our team of engineering resources operates a real-time global network with three levels of 24/7 support that serve large MVNOs and mobile network customers from around the world. This is a high-paced, always-on global company, pushing the boundaries of innovation for global networks. Our customers and employees in over 90 countries make us a truly global company.


Position Overview: We are seeking a highly skilled and experienced Chief Information Officer (CIO) to lead our technology strategy and operations. The CIO will be a key member of the executive team, reporting directly to the CEO. The ideal candidate will be well-versed in software development, have extensive experience in the telecommunications industry, and possess a strong track record of innovation and leadership in a high-paced, global environment.


Key Responsibilities:


Technology Strategy and Vision:

  • Develop and execute a comprehensive technology strategy aligned with Telna’s business goals and objectives.
  • Identify and evaluate emerging technologies to ensure Telna maintains a competitive edge in the market.
  • Develop a technology roadmap to upgrade and improve systems to scale to handle a significant increase in traffic.
  • Drive innovation in eSIM, SaaS, IoT, and network solutions to enhance Telna’s product offerings and customer experience.


Leadership and Team Management:

  • Lead, mentor, and develop a high-performing engineering and technology team.
  • Foster a culture of collaboration, innovation, and continuous improvement within the technology department.
  • Provide clear direction, set performance expectations, and conduct regular performance reviews to ensure team success.


Product Development and Delivery:

  • Oversee the design, development, and deployment of cutting-edge eSIM, SaaS, and IoT solutions.
  • Ensure the timely delivery of high-quality products and services that meet customer needs and expectations.
  • Collaborate with product management and other departments to define product roadmaps and prioritize development efforts.
  • Devise phased architectural evolution plans, considering business continuity and minimizing disruptions, while ensuring scalability and performance enhancement.
  • Implement and enforce best practices for software development, including agile methodologies and continuous integration/continuous deployment, and standardized tools


Network Infrastructure and Operations:

  • Collaborate with the COO to ensure the reliability, security, and scalability of Telna’s global network infrastructure.
  • Collaborate with different stakeholders to Implement best practices for network monitoring, maintenance, and incident management to ensure 24/7 service availability.


Customer and Partner Engagement:

  • Provide technical guidance and support to customers, partners, and stakeholders.
  • Collaborate with sales and marketing teams to communicate Telna’s technology vision and capabilities to customers and prospects.
  • Represent Telna at industry conferences, events, and meetings with key stakeholders.


Financial and Resource Management:

  • Develop and manage the technology budget to ensure efficient use of resources and alignment with business priorities.
  • Evaluate and implement cost-effective solutions to achieve operational efficiencies and optimize ROI.
  • Ensure compliance with regulatory requirements and industry standards.


Qualifications:

  • Bachelor’s or Master’s degree in Engineering or a related field.
  • Proven experience as a CIO or in a similar senior technology leadership role within the telecommunications industry.
  • Strong background in software development and a deep understanding of telco technologies and standards (SS7, Diameter, GTP.. etc)
  • Demonstrated experience in managing complex, global network infrastructures, including cloud and on-premise solutions.
  • Excellent leadership, communication, and interpersonal skills.
  • Ability to work collaboratively with cross-functional teams and influence key stakeholders.
  • Strong problem-solving skills and a results-oriented mindset.
  • Ability to thrive in a high-paced, always-on global company environment.
  • Willingness to work from the office in Miami, Florida and travel as needed.


Telna is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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