Maintenance Coordinator

4 weeks ago

Honolulu, United States Midway Vacations Full time

Join our Team:

Join Us in Creating Unforgettable Vacation Experiences: At Midway Vacations, we pride ourselves on delivering exceptional service and creating unforgettable memories for our guests. If you are passionate about hospitality and committed to excellence in property maintenance, we invite you to join our team and help us elevate the guest experience in paradise. Come be a part of our dynamic team while making a meaningful impact in the vacation rental industry. We look forward to welcoming you aboard


Company: Midway Vacations / Midway Realty LLC

Location: Waikiki, Hawaii

Website: www.midwayvacations.com


Company Description

Midway Vacations is the Aloha State's vacation management rental company of choice, dedicated to setting a new standard of care for our properties, clients, and team members. Our mission is to maximize customer satisfaction from both property owners and guests, thereby increasing property values and owner revenue in turn.


Role Description

The Property Operations and Maintenance Department Coordinator will be responsible for overseeing the day-to-day operations of the property maintenance department. This full-time role will be based in Honolulu, HI and will require on-site presence. The coordinator will work closely with the property management team, maintenance staff, and contractors to ensure that all maintenance and repair tasks are completed efficiently and within budget. Additionally, the coordinator will be responsible for maintaining accurate records, coordinating schedules, and ensuring compliance with company policies and procedures.


Work Schedule:

Days: 5 days per week (with periodical weekend shifts)

Hours: 8:00 AM to 5:00 PM (with flexibility based on operational needs)

Key Responsibilities:

·        Coordinate with the team the day-to-day physical operations of the vacation rental properties.

·         Enter tasks and work orders into the property management software system.

·        Coordinate and prioritize maintenance requests, ensuring timely resolution and adherence to quality standards.

·        Conduct thorough inspections of properties to ensure compliance with company standards and guest expectations.

·        Schedule maintenance services/ repairs, if needed.

·        Manage and coordinate all physical aspects of the properties, including guest assistance, repairs, maintenance, and periodic inspections.

·        Coordinate any issues arising from property emergencies (fire, flood, hurricane, etc.) and facilitate all insurance assessments, repair estimates and renovation work

·        Log all property-specific activities and provide detailed communication to Midway's management to ensure accurate billing and reporting of Midway's services

·        Retain documentation related to all expenses and submit receipts and invoices to Midway's accounting department in accordance with Midway's policies and procedures

·        Assist with administrative support in the office

·        Conduct regular inspections of properties to identify maintenance needs and ensure compliance with safety regulations.

·        Utilize property management software to track maintenance activities, monitor inventory, and generate reports.

·        

Preferred Qualifications:

·        Minimum of 2 years of experience in a professional setting.

·        Strong leadership and interpersonal skills, with the ability to motivate and inspire a team to achieve excellence.

·        Excellent organizational and problem-solving abilities, with a proactive approach to addressing maintenance challenges.

·        Proficiency in computer applications, including Microsoft Office Suite and property management software.

·        Valid driver's license and reliable transportation.

Compensation:

Annual salary $55,000 to $60,000 depending on experience.

Benefits:

·        Comprehensive benefits package, including health insurance, retirement savings plan, and paid time off.

- 100% employer-paid health insurance (medical, vision, dental)

- 13 Paid vacation days

- 5 Paid sick days

- 401(k) plan (optional)

·     Opportunities for career growth and professional development within a dynamic and rapidly expanding company.


Application Process: 

To apply for this exciting opportunity, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for the position to Humanresources@midway-realty.com or submit via LinkedIn job listing. We kindly request that applicants refrain from phone inquiries or walk-in visits. Qualified candidates will be contacted for further consideration.


Mahalo for your interest

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