Sales Associate
4 days ago
Sales Associate
Full Time/Part Time
Aspen, CO
As a Sales Associate for NAKED CASHMERE, your main responsibility will be to offer exceptional customer service to everyone who steps into our store. We aim to exceed customer expectations and leave a positive lasting impression. Our customers are our #1 priority and sales associates are to give their undivided attention and create meaningful interactions with clientele.
RESPONSIBILITIES
●Demonstrate full product knowledge of brand (product features, price points, fabrications, fit,promo codes)
●Full knowledge of stock availabilities and sell outs.
●Maintain shop appearance at all times, keeping our space organized, clean and well presented.
●Ensure merchandise is tagged and finger spaced.
●Complete all store transactions: new orders, returns, exchanges.
●Help one client at a time.
●Clean up and recover after helping a client before moving onto the next task.
●In instances where you need to start breaks or step off the floor, sales associates are to pass over the client to the next available person to help.
●Provide exceptional customer service. Maintain a professional demeanor, and presentation.
●Contribute to shop clientele book.
●Complete opening and closing checklist
●Be in company uniform during work shifts.
●Report to Keyholders and/or store managers.
ATTITUDES AND BEHAVIORS
●Strong leadership and organization skills
●Dependable and trustworthy with all store responsibilities
●Professional attitude and customer service focused
●Strong work ethic and ownership over role and responsibilities
●Approachable, welcoming to in-store staff
●Capable of handling difficult customer interactions and conversationsREQUIREMENTS
●High school diploma
●1-3 years retail sales experience
●Professional appearance
●In depth knowledge of fashion and knitwear
● Working knowledge of POS payment systems
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