Salesforce Business Analyst

Found in: Appcast Linkedin GBL C2 - 2 weeks ago

Miami, United States Brilliant® Full time

This is a permanent full time role, 100% onsite


Position Summary

The Salesforce Business Analyst will play a crucial role in leveraging Salesforce to forecast sales trends, design compelling data visualizations, and construct interactive dashboards. Their responsibilities extend beyond data manipulation, as they collaborate extensively with cross-functional teams to identify data requirements and offer actionable insights to drive strategic decision-making across the organization. This position represents a pivotal link between data analysis and business strategy, contributing significantly to the company's growth and success.


Essential Duties And Responsibilities

  • Utilize Tableau, or other reporting tools, to create robust actionable dashboards and analysis.
  • Parter with sales leaders to develop forecasts, dashboards, and reports using CRM (Salesforce) and ERP (Infor) data points.
  • Work with other analysts, project managers and users to execute a Data plan which includes Data Cleansing, Data Governance, maintaining the Data Quality etc.
  • Work closely with different departments at Tuuci, understand how they operate, identify opportunities for improvement, make suggestions and implement or help implement the changes if approved.
  • Support diverse technical teams to ensure project deliverables fulfill business needs, are on-time, and meet business requirements.
  • Lead or assist with special projects to improve processes and/or technology.
  • Perform ad hoc analyses and develop, report, and analyze departmental KPI’s.


Education And Qualifications

  • 3-5 years' experience translating business needs to data requirements, turning data into compelling stories, and completing the full cycle from data to measurable outcomes.
  • Bachelor's degree in mathematics, statistics, computer science, information technology, business, engineering, or related field
  • Advanced experience with Business Intelligence/Reporting Tools: Tableau (preferred), Power BI, Google Analytics
  • Experience using and supporting data development in an ERP and CRM system, Salesforce experience strongly preferred.
  • Knowledge of ETL/ELT development

Ability to work both in a team and independently, juggling multiple priorities often under tight deadlines.

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