Help Desk Technician

2 weeks ago


Yonkers, United States Partnership Employment Full time

Summary: The Information Technology (IT) Help Desk Technician role ensures the stable operation of the in-house computer hardware, software, and mobile devices. This position will analyze, troubleshoot and resolve end-user hardware, software, and connectivity issues timely and accurately, and provide end-user training as needed.

Essential Duties and Responsibilities:

  • Provides technical support, responds and completes help desk tickets as submitted by end-users.
  • Performs post-resolution follow-ups to ensure problems have been adequately resolved.
  • Performs inventory, creates technical specifications & documentation as needed.
  • Configures and troubleshoots Cisco Telepresence and WebEx meetings.
  • Responsible for setting up, deploying, and troubleshooting Android devices.
  • Responsible for installation, configuration, maintenance, and troubleshooting of user PC's.
  • Performs hands-on fixes at the desktop level, including installing hardware, software, and configuring systems and applications.
  • Other duties as assigned by Supervisor.

Knowledge, Skills and Abilities:

  • Associate's degree and 1-2 years related experience; or equivalent combination of education and experience. Previous help desk or customer service-related experience is required.
  • Background in advanced hardware and software troubleshooting skills required.
  • Must have experience working with iPhone/iPad and Android phone/tablets.
  • Proficiency with Microsoft Windows (including networking) & Microsoft Office/Office 365 is required.
  • Experience with remote management, asset management, and automated Help Desk systems are a plus.
  • Customer-oriented mindset with exceptional customer service skills required.
  • Must be highly motivated, able to work with high energy, and have a positive attitude.
  • Ability to learn quickly and adapt to an ever-changing environment.
  • Must have effective communication skills, both oral and written, with internal co-workers, and personnel of all levels.
  • Must be able to develop technical training and/or procedure documentation for end-users.



  • Yonkers, New York, United States HumanEdge Full time

    Job SummaryWe are seeking a skilled Help Desk Technician to join our team at HumanEdge. In this role, you will be responsible for providing technical support to our users, resolving issues promptly and effectively.The ideal candidate will have a strong background in network support, excellent troubleshooting skills, and the ability to work collaboratively...

  • Help Desk Technician

    4 weeks ago


    Yonkers, United States HumanEdge Full time

    Job DescriptionJob DescriptionReceive user problems in the form of Network Service Request and resolve problems immediately under the observation of MIS Network Administrator or supervision of MIS manager. Proactively assist users in preventing future problems by looking for root causes, correcting them, and providing training. Rail Infrastructire Management...


  • Yonkers, United States Disability Solutions Full time

    Are you a Licensed Veterinary Technician (LVT) looking to join a team where your skills and passion for animal care will be celebrated? Look no further than Animal Specialty Center (ASC), where we're on a mission to provide exceptional care that keeps owners and their beloved pets together for as long as possible.LVT Openings in the following...


  • Yonkers, United States Ethos Veterinary Health Full time

    Job DescriptionJob DescriptionAre you a Licensed Veterinary Technician (LVT) looking to join a team where your skills and passion for animal care will be celebrated? Look no further than Animal Specialty Center (ASC), where we're on a mission to provide exceptional care that keeps owners and their beloved pets together for as long as possible.LVT...


  • Yonkers, United States Ethos Veterinary Health Full time

    Job DescriptionJob DescriptionAre you a Licensed Veterinary Technician (LVT) looking to join a team where your skills and passion for animal care will be celebrated? Look no further than Animal Specialty Center (ASC), where we're on a mission to provide exceptional care that keeps owners and their beloved pets together for as long as possible.LVT...

  • Pressure Washer

    6 months ago


    Yonkers, United States Window Genie Full time

    This is not your typical 9-5 desk job! Want a job that takes you out into the great outdoors? How about a role that offers you the opportunity to lead others while advancing in your career?At Window Genie, we have an immediate opening for a Pressure Washing Professional. If you're looking for a career advancement opportunity that allows you to work outdoors...


  • Yonkers, United States NavitsPartners Full time

    Product Administrative Coordinator General Summary & Scope • Organize brand submissions and samples while documenting feedback from core category teams. • Assist with scheduling and coordinating brand meetings. • Ensure SKU accuracy per Merchant's discretion, handling shelf tag requests and description changes. • Initiate promotional offers in...


  • Yonkers, New York, United States Suburban Pest Control Full time

    About Suburban Pest ControlAt Suburban Pest Control, we've been delivering outstanding results to our customers since 1974. Our team of local New York exterminators is dedicated to helping you live a pest-free life, and we're committed to doing the same for you - guaranteed.We offer both residential and commercial pest control in Westchester County & New...


  • Yonkers, United States Window Genie Full time

    This is not your typical 9-5 desk job! Want a job that takes you out into the great outdoors? How about a role that offers you the opportunity to lead others while advancing in your career?At Window Genie, we have an immediate opening for a Lead Home Services Professional. If you’re looking for a career advancement opportunity that allows you to work...


  • Yonkers, United States Shields Health Solutions Full time

    At Shields, we pride ourselves on our culture of inclusion and kindness and the difference we make in patients' lives every day. We are tremendously proud to be certified as a 'Great Place to Work' four years in a row. In 2022, we were awarded US Fortune Best Workplaces in Health Care, Fortune Best Workplaces for Millennials & Fortune Best Workplaces for...

  • Behavior Technician

    4 weeks ago


    Yonkers, United States Autism Learning Partners Part time

    Job DescriptionJob DescriptionStart a fulfilling journey at Autism Learning Partners, supporting children and teens with autism. Build your career while making a positive impact every day! The Basics:   Compensation:  $22-$24.35/hrHours we’re looking for: All weekdays Monday through Friday 3:30pm - 8pm; Saturdays not required but welcomed in...


  • Yonkers, New York, United States AMR Full time

    Join a dynamic team at AMR, where you can make a difference in the lives of others. As an Emergency Medical Technician-Basic (EMT-B), you will respond to emergency and non-emergency medical requests, delivering high-quality care and customer service to patients.About This OpportunityWe are seeking individuals who share our commitment to excellence and...


  • Yonkers, New York, United States Yellow Bus ABA Full time

    At Yellow Bus ABA, we strive to provide a supportive and fulfilling work environment for our team members while overcoming challenges that hinder the everyday performance of children diagnosed with Autism Spectrum Disorder (ASD) in New York State.We offer competitive compensation packages commensurate with experience, opportunities for professional growth,...


  • Yonkers, New York, United States Crestwood Technology Group Full time

    Job OverviewThe Sales Operations Administrator plays a crucial role in supporting the Sales Department's strategic and tactical plans. This individual will assist the Sales Operations Manager on special projects, Account Management administrative functions, processes, metrics, and training.Key ResponsibilitiesSupport special projects, including the...


  • Yonkers, United States Extra Space Storage Full time

    Job DescriptionJob DescriptionAs an Assistant Store Manager, you will have the opportunity to be part of a diverse team with an excellent company culture. We offer competitive wages, a great work/life balance, and career and development opportunities. This location is closed on Sundays.$17.00 - $19.00 per hour Extra Space Storage is...


  • Yonkers, United States Nilesschools Full time

    First for a reason: At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they...


  • Yonkers, United States Great Expressions Dental Centers Full time

    What youll do The Divisional Vice President, Dental Office Operations (DVP) for the Northeast Region (NY, NJ, MA, CT) is accountable for driving growth and improvements to the P&L year over year. The DVP will report directly to the Enterprise Chief Operating Officer and work with regional Clinical Leadership to ensure all activities meet with regional...


  • Yonkers, United States Great Expressions Dental Centers Full time

    What youll do The Divisional Vice President, Dental Office Operations (DVP) for the Northeast Region (NY, NJ, MA, CT) is accountable for driving growth and improvements to the P&L year over year. The DVP will report directly to the Enterprise Chief Operating Officer and work with regional Clinical Leadership to ensure all activities meet with regional...


  • Yonkers, United States Therapeutic Associates Full time

    Division Vice President - Operations (NY, NJ, MA, CT) Yonkers, NY, USA Req #3213 Tuesday, November 5, 2024 What you’ll do… The Divisional Vice President, Dental Office Operations (DVP) for the Northeast Region (NY, NJ, MA, CT) is accountable for driving growth and improvements to the P&L year over year. The DVP will report directly to the Enterprise...


  • Yonkers, United States Therapeutic Associates Full time

    Division Vice President - Operations (NY, NJ, MA, CT) Yonkers, NY, USA Req #3213 Tuesday, November 5, 2024 What you’ll do… The Divisional Vice President, Dental Office Operations (DVP) for the Northeast Region (NY, NJ, MA, CT) is accountable for driving growth and improvements to the P&L year over year. The DVP will report directly to the Enterprise...