Air Import Coordinator

3 weeks ago


Nashville, United States Elsdon Supply Chain Full time

About the Role:


As an Air Import Coordinator, you will play a critical role in ensuring the smooth and timely import of airfreight shipments by collaborating with various stakeholders and managing the entire import process. You will be responsible for:


Coordinating with customers:

  • Processing booking requests and providing accurate rate quotes.
  • Communicating shipment status updates and proactively addressing any concerns.
  • Building strong relationships and exceeding customer expectations.


Managing import formalities:

  • Preparing and submitting accurate customs documentation.
  • Liaising with US Customs and Border Protection (CBP) and other regulatory agencies.
  • Ensuring import compliance and minimizing potential delays.
  • Tracking inbound shipments from origin to destination.
  • Identifying and proactively resolving any discrepancies or issues.
  • Maintaining accurate shipment records and ensuring timely delivery.


Collaborating with internal teams:

  • Working closely with operations, sales, and customer service teams to ensure efficient movement of cargo.
  • Contributing to continuous process improvement through open communication and collaboration.


Additional responsibilities:

  • Assisting with other import-related tasks as assigned.
  • Staying up-to-date on industry regulations and best practices.


Qualifications:

  • Minimum 1-2 years of experience in airfreight forwarding, customs clearance, or a related field.
  • Strong understanding of US import regulations and procedures.
  • Proficient in MS Office Suite and freight forwarding software (e.g., Descartes, CargoWise).
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Highly organized with strong attention to detail.
  • Proactive, positive, and self-motivated with a willingness to learn new things.


Benefits:

  • Competitive salary and benefits package.
  • Opportunity to work in a dynamic and growing company.
  • Collaborative and supportive work environment.
  • Global exposure and career development opportunities.


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