Project Manager
4 weeks ago
The ideal candidate will be responsible for planning, coordinating, and implementing projects within the decided-upon budget, timeline, and scope. They will also effectively monitor and present project updates to relevant stakeholders, clients, or project team members.
Duties and Responsibilities:
- Provide day-to-day project management support for the credit union to facilitate the execution of the strategic plan as well as departmental initiatives.
- Lead project meetings using the templates established in the PMO process.
- Use MS Project to create and manage schedules for projects.
- Drive Projects to completion by monitoring tasks, costs, and resources while holding all parties accountable to the timeline and process.
- Assist Project Sponsors with business case development and metrics relevant to the short and long-term business goals and objectives of the strategic plan.
- Collaborate with Project Sponsor to identify resources needed (people, time and budget) assign individual responsibilities and establish clear and achievable objectives.
- Facilitate project scoping and fact gathering to develop and document project needs such that the results and deliverables will meet all stakeholder needs.
- Honor the project management methodologies and practical application tools set forth to help drive high project standards and results.
- Create and maintain project related risks, action items, issues, and lessons learned documentation.
- Present information in an organized manner using available technology to support the decision making process.
- Facilitate Project Scoping discussions using one or more scoping tools with project teams to establish and document the project boundaries and/or create a vision for the future state of processes or other scenarios.
- Facilitate discussions and tools to help categorize the critical components, features and requirements of a process by identifying the “must have” and “nice to have” items and establish realistic expectations.
- Maintain project participant’s accountability to meeting project assignments, quality and timelines in accordance with the needs and interdependencies of the project.
- Coordinate with Risk Manager to ensure Risk Assessments are performed and appropriate mitigation tools are in place before project completion.
- Gather quantitative metrics and key performance indicators to establish baselines against which to validate project performance and success as well as sustain the improvements.
- Monitor projects regularly reporting on progress, identifying roadblocks and risks. Implement countermeasures and escalate issues to the Project Manager when appropriate.
- Communicate cross-functionally with department heads and support staff to support organizational goals.
- Enable continuous communication of project status using MS Project and Status Meetings as primary resources.
- Close out projects and capture essential lessons learned to ensure future projects are successful.
- Perform other responsibilities as needed to deliver exceptional service to members and other stakeholders towards meeting Meritrust Credit Union goals.
Qualifications and Education:
- Ability to manage multiple projects required
- Highly effective interpersonal skills required
- Able to handle difficult conversations and conflict in a professional manner
- Ability to participate as a member of a cross-departmental project team required
- Strong organizational and time management skills required
- Strong knowledge and experience with Microsoft Office including Outlook, Word, Excel, Project and Visio
- PMI Certification desired
- Three to five years banking experience helpful
- Strong understanding of information systems and technology
- College degree or equivalent preferred
- Three to five years project management experience
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