Sales Operations Analyst for a Medical Device Company in Palo Alto, CA.

5 months ago

Palo Alto, United States OSI Engineering Full time

You will join a Sales Operations team to provide best in class support to our growing WW Sales teams as well as Finance, Marketing, Clinical, Product Management, and Customer Support teams.


The Sales Operations Analyst will be a key member of the team providing support on overall Company and Sales Strategies, Data Management and Analytics, Pipeline Performance Management, and other tasks through the optimization of processes along the customer journey from Lead to Cash.


The ideal candidate should have experience as a team member in a mid-size Sales Operations team with experience learning and understanding existing processes, defining possible process gaps, solving data challenges, building on best practices, setting up processes and procedures, and possess a strong analytical thinking skills with a drive for operational excellence.


Responsibilities:

  • Support our worldwide Sales teams by providing performance reporting and analysis to decision-makers within each Sales team, reviewing any gaps in data analysis and closing those gaps.
  • Work with other Sales Operations team members on Building and Maintaining a reporting infrastructure and dashboards from all our systems including Salesforce, CPQ, E-Commerce.
  • Look at ways to increase automation and scalability on all our processes and initiatives as needed in a drive to optimize operational processes and ensure seamless systems integration
  • Ensure data quality and hygiene within Salesforce and other company tools
  • Develop, Improve, and Maintain sales processes and programs and work with Sales Enablement to roll out and train the broader worldwide Sales Organization and other impacted groups
  • Work cross-functionally with all Revenue generating groups including but not limited to Service, Clinical, Training to ensure all necessary business functions are represented in sales/revenue-related processes
  • Must be agile and able to keep up with a fast-paced environment
  • Help implement projects and initiatives focused on improving productivity and simplifying processes throughout Sales Operations, the worldwide Sales organization, and company-wide.
  • Perform other duties and projects as assigned


Requirements

  • Four years of experience in Sales Operations or similar roles.
  • Strong Salesforce experience required
  • Experience with CPQ required
  • Sales forecasting experience required
  • BA/BS degree focused on Business, Mathematics, Economics or Statistics preferred
  • Experience working in a high growth environment supporting a rapidly growing sales organization
  • Proven track record of working cross-functionally with all areas of the business
  • Use of tools like Clari or SF CRM Analytics and Tableau, highly desirable.
  • Experience supporting system implementations a plus
  • Proficient in G suite & Microsoft Office applications
  • Deliver customer and sales support like you expect to receive it; with excellence.


Type: Fulltime

Location: Palo Alto, CA (4 days onsite, 1 day offsite)

Compensation: $80k-$110k base salary, Profit sharing, and additional benefits.

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