Customer Care Specialist
21 hours ago
Job Summary:
Respond to customer inquiries and resolve issues or complaints.
Essential Functions
- Customer service
- Answer calls/emails
- Order Entry
- Process manual orders
- Process manual Purchase Orders to be sent to vendor for placement
- Process Order Hold
- Process Order Fulfillment
- Process Internal Data Sets
- Communication skills.
- Customer service skills.
- Organizational skills and attention to detail.
- Time management skills with a proven ability to meet deadlines.
- Proficient with Microsoft Office Suite or related software.
- Word processing
- Basic Excel functions
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