Web Agile Product Owner/ Project Manager with Drupal

Role: Web Agile Product Owner

Location: Washington, DC

Duration: 12+ months

Description:

The U.S. House of Representatives (House) creates and supports hundreds of websites for Members, Committees and Leadership (MCL) offices. Today, the preferred web platform for the House is Drupal, with the majority of current websites on Drupal. Web Systems manages these MCL sites as well as manages internal websites for the 10,000+ House staff. In addition, Web Systems develops, maintains and manages applications where other legacy technologies exist. These applications facilitate web operations as well as provide added functionality with maintenance support provided to the MCL Offices.

The House is seeking a Product Owner contractor (labor category Senior Web Agile Product Owner/Project Manager, Level 3) for Web Services to conduct and provide Product Owner responsibilities as defined by the Agile SCRUM process. This includes analysis, management, support, and other activities related to web capabilities and website/application development. Assist in developing standards, documentation/reports, processes, and analysis on technologies necessary for successful product/project execution. Review legacy products and research new technologies for potential replacement activities. Lastly, the Product Owner would support the development of management dashboards and metrics reports for tracking progress.

Provide expert support in analysis and reporting of web-related activities and projects throughout the Software Development Life Cycle. Communicate and present complex and/or technical information to a broad range of audiences, to include creation of presentation materials. Provide content management or user support to MCL offices on various products or websites, to include the ability to train staff and create training materials. Assist managers with information collection for objective decision-making regarding Directorate operations to include project management, product development, and Change Management.

Product Management and business support functions include but are not limited to development of project artifacts such as project plans, requirements specifications, communications plans, risk matrices, operating procedures documents, and test plans. Drafting and tracking performance metrics, data collection plans, and maintaining outreach and communication mechanisms for Key Stakeholders. Contractor will have demonstrated capability to provide other project and business support functions as required for the tools utilized at the House.

PERIOD OF PERFORMANCE:

Twelve (12) months (1960 hrs) base period with one 12-month option.

GENERAL RESPONSIBILITIES:

The contractor personnel will be required to work on-site 40 hours per week. The normal work hours are 9 am to 6:00 pm, Monday through Friday, with an hour for lunch. Minor adjustments to the normal schedule will be considered,

Work effectively and collaboratively with Web Systems colleagues on assigned projects and activities,

Follow House Information Resources (HIR) Agile SCRUM Methodologies processes and best practices,

Maintain professional relationships with customers, management, colleagues and deliver high-quality customer service,

Automating systems configuration and orchestration using tools, such as Chef, Ansible and Jenkins,

Designing CI/CD pipelines to include application and security testing with Jenkins,

Maintain code integrity and organization using GIT/GitLab,

Enable automation of triggers and alerts when deploying applications through environments,

Configure automated testing and deployment processes,

Design and document the DevOps process,

Automate Developer’s everyday operations with scripts or templates,

Recommend to management development approaches and strategies for applications and services provided to House customers, and

Work closely with management, project managers and members of the Development Team to develop detailed specification documents with clear outcomes.

SPECIFIC RESPONSIBILITIES:

Support product management activities related to web capabilities and website/application development,

Perform website Product Management activities to include gathering customer requirements, providing solutions for implementation and support the process of delivering the customer's request,

Analyze product activities to include user needs, emerging technologies, industry applications and tools, Accessibility/508 compliance, and directorate processes,

Support the management of project risks and quality assurance to include identifying and performing quality tests,

Develop and maintain proper records and documentation for assigned products,

Define and maintain product performance metrics, tracking and reporting,

Work effectively and collaboratively with Web Services colleagues on assigned projects,

Follow House Product management standards, governance processes and best practices to include Accessibility/508 compliance guidelines,

Maintain professional relationships with customers, management, colleagues and deliver high-quality customer service,

Work independently and employ self-management skills to organize and handle multiple priorities and learning curves,

Research, analyze and make recommendations on administrative, managerial, and procedural practices and other complex business problems. Analyze, evaluate and integrate business processes and procedures,

Handle multiple competing and changing priorities for a wide range of tasks,

Organize and exhibit attention to detail. Adapt to differing management styles and deliver accurate and timely work,

Create dashboards and metrics for the different Agile teams, and

Guide Agile teams to employ the Sprint methodology or the Kanban methodology as appropriate for Agile work processes; assist teams in employing the appropriate dashboards and harness potentials from each one of these.

MINIMUM QUALIFICATIONS:

Bachelor's Degree in Computer Science or Information Systems or Information Technology,

3-5 years of experience managing diverse DevOps workloads, across infrastructure, administration, deployment, development support and monitoring,

3 years of experience with automation and configuration management using Ansible,

1-3 years of Linux administration experience,

3+ years of experience working with containerization, orchestration, and service discovery experience on both Windows and Linux hosts, using docker, ECS or EKS,

1-3 years of experience with Gitlab or similar version control systems, including branching, tagging, merging, and release management,

At least three (3) years of experience building CI/CD pipelines with Jenkins, and

Experience with Docker, deploying containers, automated build deployments using Jenkins.

SPECIFIC QUALIFICATIONS:

The candidate should possess a well-rounded knowledge of product owner activities, web technologies, and web content management systems (CMSs),

Ability to assess verbal and written communications from key stakeholders and customers and demonstrate excellent verbal and communications skills,

Ability to work with various project tools such as Excel, Word, PowerPoint, MS Project, and Visio (Service Now or BMC Remedy a plus),

Strong knowledge of Jira to create dashboards and other tools to assist in the management and tracking of work processes via tickets created,

Ability to work with Web CMSs (experience with Drupal a plus) and collaborative/tracking systems,

Possess excellent problem solving and verbal/written communications skills,

Maintain poise and professionalism in all customer and vendor communications (written and verbal),

Adept at multi-tasking in a fast-paced, high-profile environment,

Ability to evolve skill sets and quickly adopt to new technologies and priorities,

Equally comfortable working on a project team as well as independently, and

Excellent organization, planning, prioritizing skills and attention to detail.