Technical Project Analyst

4 weeks ago

Cleveland, United States Javitch Block LLC Full time

Our premier firm helps clients resolve their business disputes in an efficient, streamlined, and cost-effective manner. Over many decades of experience, the partners and professional staff of JB have become known for a unique combination of corporate sophistication and genuine approachability.


The Technical Project Analyst will be responsible for:

  • Assessing project scope prior to project initiation
  • Meeting with subject matter experts as project work commences
  • Developing, testing and implementing technical changes required for workflow automation within our case management software
  • Completing routine maintenance within our case management software
  • Deploying changes in production including creating end-user job aids, PowerPoint presentations, standard operating procedures and in person or virtual training classes
  • Maintaining project and testing documentation
  • Working with staff to roll out changes using job aids, PowerPoint presentations, virtual and in-person meetings and side-by-side training
  • Working with other departments to complete root cause analysis of issues that occur as a result of a software or workflow change and determine and complete a remediation plan to resolve the issue
  • Attending calls with vendors and clients to discuss projects


Qualified Candidates:

  • Has experience working with a project team (does not need to be a PM)
  • Will be required to commute to downtown Cleveland Monday through Friday
  • Is a "doer" - someone who will want to help and get projects done, not necessarily coordinate those projects
  • Has an eye for detail
  • Is a team player
  • Has a go with the flow personality


Education/Training/Experience

  • College degree is preferred
  • Prior experience deploying changes through a formal change management process
  • Prior experience as a software subject matter expert is preferred
  • Basic programming skills using a variety of languages


Javitch Block offers a comprehensive benefits program including health insurance, life insurance, short and long-term disability, paid vacataion/sick time, and 401(k) with company match.


You can learn more about Javitch Block LLC at www.jbllc.com

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