Inside Sales Manager

2 days ago

Lakewood, United States Colorado Home Services Full time

Lead the "Bullpen" & Drive Revenue for a Local, Family-Owned Home Services LeaderLocation: Office-Based (Lakewood, CO) Compensation: $65,000 - $75,000 Base Salary + Unlimited Personal Sales Bonuses Target Total Comp: $80k - $90k+ (hitting baseline targets)The OpportunityAre you a sales leader who thrives in a high-energy "bullpen" environment? Do you love closing deals just as much as you love coaching a team to win?We are Colorado's leading expert in comprehensive home efficiency, from residential electrification and natural cooling to energy audits and insulation. As a local, family-owned, and veteran-operated company, we pride ourselves on serving our neighbors with respect, dependability, and high performance.We are looking for a Inside Sales Manager to take command of our "front end." You will drive revenue by managing our Customer Service team (CSRs), closing inbound leads, and executing high-value "rehash" calls on existing estimates.Why You'll Love Working With UsLocal Roots, Big Impact: We are family-owned and deeply rooted in the Colorado community. Your work directly helps fellow Coloradans reduce their carbon footprint and live more comfortably.World-Class Training: We don't just throw you in the deep end. We provide structured training programs, both in-house and via third-party industry best practices, to ensure you master our systems and building science.High Impact: You aren't just a cog in the wheel; you are accountable for the Gross Margin and Revenue of our direct-to-homeowner business.Growth & Variety: You will become a subject matter expert in building science. Youll learn to sell energy audits, insulation, whole house fans, skylights, and electrical work. The more you know, the more you earn.A Team That Has Your Back: We are a close-knit group that meets daily to share ideas. We value teamwork and hold ourselves to high professional standards.Your MissionYou will report directly to the General Manager and serve as the heartbeat of our office sales operations.Lead the Bullpen: Sit directly with the CSR and Operations teams to provide live coaching, ensure script adherence, and drive booking rates.Close the Sale: Take ownership of inbound sales calls for products like whole house fans and insulation.Master the Rehash: Proactively follow up on estimates developed by field technicians to close unsold business.Protect the Margin: Ensure all jobs are sold with pricing integrity. You are the guardian of our Gross Margin.Primary Role Performance MetricsGross Margin %: Maintaining pricing integrity at the point of sale.Average Sale Price: Maximizing the value of every ticket.Closing Rate: High performance on both your personal sales and the team's booking rates.Who We Are Looking ForWe hire on values first. We are looking for a leader who is Responsible, Dependable, Respectful, and Thorough.The Essentials:Sales DNA: You have a proven track record of closing sales over the phone.Coaching Mindset: You are comfortable giving real-time feedback to CSRs to help them succeed.Technical Aptitude: You have the ability to quickly learn complex home systems (HVAC, Electrical, Air Sealing) and explain them simply to homeowners.Software Experience: Proficiency with CRM dashboards is required; experience with Service Titan or similar field management software is highly preferred.Benefits401(k) matchingHealthCare InsuranceDental InsuranceVision insuranceLife insurancePaid Time Off Professional development assistanceEmployee discountReady to lead the charge? Apply today and help us build a greener future.

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