IT Director

At Ferrilli, we are committed to driving positive change in higher education through the revolutionary power of technology. Our mission is to foster student success by maximizing the potential of technology on campuses. With a comprehensive and holistic approach, we provide unwavering support in IT services and IT consulting, optimizing existing technology infrastructure, and implementing cutting-edge solutions to help our clients achieve their goals.

POSITION SUMMARY:

As the IT Director specializing in Banner, you will lead a small yet dynamic team, playing a hands-on role in technical aspects while overseeing project management. This is a hybrid role with one of our clients in the Greater Philadelphia area, where you will be a Ferrilli employee working directly at the client site. Your responsibilities will encompass both technical leadership and project management to ensure the successful delivery of professional services.

ESSENTIAL FUNCTIONS:

• Provide hands-on technical expertise in Banner, serving as the primary technical resource for the team. Guide the development and implementation of solutions, ensuring alignment with client requirements and best practices.
• Oversee project planning, execution, and delivery, ensuring projects are completed on time, within scope, and within budget. Coordinate resources, manage timelines, and mitigate risks to ensure successful project outcomes.
• Lead and mentor a small team of technical professionals, fostering a collaborative and high-performance work environment. Provide guidance, support, and technical expertise to team members to optimize their performance.
• Act as a primary point of contact for clients, understanding their needs and requirements. Communicate effectively with clients to gather project requirements, provide updates, and address any concerns or issues that may arise.
• Participate in hands-on development activities, including coding, configuration, and customization of Banner solutions. Collaborate with team members to design and implement technical solutions that meet client needs.
• Ensure the quality of deliverables through rigorous testing, code reviews, and adherence to best practices. Maintain high standards of technical excellence and ensure solutions meet client expectations.
• Stay updated on the latest developments in Banner and related technologies. Provide technical guidance and recommendations to clients and internal stakeholders to drive innovation and optimize solution design.

REQUIREMENTS:

• 7+ years of hands-on technical experience with Banner, including configuration, customization, and development.
• Proven experience in project management, with the ability to lead small teams and oversee project delivery.
• Strong leadership and mentoring skills, with the ability to inspire and motivate team members to achieve excellence.
• Excellent communication and client-facing skills, with the ability to understand client requirements and effectively communicate technical solutions.
• Demonstrated ability to manage multiple projects simultaneously and prioritize tasks effectively to meet deadlines.
• Experience with DegreeWorks, Slate, Raiser's Edge, Argos, ILP, Moodle and Starfish systems would be advantageous.
• In-depth knowledge of Banner functionality, architecture, and best practices.
• Bachelor's degree in Computer Science, Engineering, or a related field.