Salesforce Administrator

Salesforce Burnout?

Heavy Workload and Little Appreciation?

Working with Leadership is a Rarity?

Consider Making a Change: Employer’s Guardian is the industry-leading HR Outsourcing provider when measured by the effectiveness of our programs and the quality of our service. Our growth, client retention, and low employee turnover all speak to the caliber of our organization. Our entire organization is built on Salesforce. We are seeking a Salesforce Administrator who will champion both internal and external users of our Salesforce platform.

Job Overview: We are seeking a highly skilled and experienced Salesforce Certified Administrator to join our dynamic team as a key player in managing and optimizing our CRM platform. The ideal candidate should possess a deep understanding of Salesforce functionalities, configurations, and best practices, coupled with a minimum of four years of hands-on experience in Salesforce administration. As a Salesforce Certified Administrator, you will play a crucial role in maintaining the integrity of our CRM system and ensuring its alignment with our business objectives.

Responsibilities:

1. System Configuration and Maintenance:

• Execute and oversee Salesforce configuration tasks, including custom objects, fields, workflows, process builder, validation rules, and other administrative functions.
• Manage user profiles, roles, and permission sets to ensure secure and efficient access to data.

1. User Training and Support:

• Provide training and support to end-users on Salesforce features and functionalities.
• Supports Clients using Salesforce Communities.
• Address and resolve user inquiries and issues promptly, ensuring a positive user experience.
• Collaborate with internal stakeholders to gather and understand user requirements.

1. Customization and Development:

• Collaborate with developers to design and implement custom solutions when necessary.
• Stay informed about Salesforce updates and new features, assessing their potential impact on the organization.

1. Data Management:

• Implement and maintain data governance policies to ensure data quality and accuracy.
• Develop and execute data migration strategies when required.

1. Integration and Automation:

• Work closely with the integration users to ensure seamless data flow between Salesforce and other systems.
• Skilled in supporting Salesforce integrations, including Conga, DocuSign, SpringCRM, HubSpot, and Accounting Seed.
• Implement and maintain automation processes to streamline business operations.

Qualifications:

• Salesforce Certified Administrator credential is mandatory.
• Experience with Apex, SFTP, Process Builder, and Workflows required.
• Bachelor's degree in a relevant field preferred
• Minimum of four years of hands-on experience as a Salesforce Administrator.
• Proven expertise in Salesforce configuration, customization, and administration.
• Strong understanding of CRM best practices and data management.
• Excellent problem-solving skills and attention to detail.
• Effective communication skills, with the ability to convey technical information to non-technical stakeholders.

Preferred Skills:

• Salesforce Advanced Administrator or other relevant certifications.
• Experience with Salesforce Lightning Experience.
• Familiarity with Apex code and Visualforce development.
• Knowledge of integration tools and methodologies.

If you are a Salesforce Certified Administrator with a track record of success and are passionate about optimizing CRM systems to drive business success, we encourage you to apply. Join us in leveraging the power of Salesforce to enhance our organization's efficiency and growth.