Solutions Architect

1 week ago

Boston, United States ITR Partners Full time

Job Title(s) - Solutions Architect/Engineer (Commercial + Major)

Location - Boston, Massachusetts - Hybrid (3 days per week in office minimum)


About The Position


We are looking for 2 x Solution Engineers listed below:


  1. Commercial Solutions Engineer
  2. Major Solutions Engineer


My client are a modern, full-stack observability platform transforming how businesses process and understand their data. Their unique architecture powers in-stream analytics without reliance on expensive indexing or hot storage. They specialize in comprehensive monitoring of logs, metrics, trace and security events with features such as APM, RUM, SIEM, Kubernetes monitoring and more, all enhancing operational efficiency and reducing observability spend by up to 70%.


About The Position


Major Solution Architects for my client are key in meeting their customers’ expectations and helping them utilize their observability and security data. They are looking for hard-working, sharp, and humble professionals with proven technical customer-facing experience. Their architects are trusted advisors and consult their customers upon their monitoring, security & observability journey.

Major Solutions Engineer is a senior-level role expected to professionally and accurately present technical presentations across different personas, from software engineers and DevOps all the way to the C-suite.

Commercial Solutions Engineer is a more junior-mid level role.


Key Responsibilities:


  • Collaborate with account executives to strategize, prepare, and execute on complex, technical sales cycles.
  • Deliver compelling presentations and product demonstrations that highlight their unique value proposition and the solutions we provide.
  • Oversee the technical aspects of the sales process, including sizing, discovering and Proof of Concepts.
  • ⁠Develop custom solutions to bridge any gaps and enhance the core offerings of their product.
  • ⁠Possess a thorough understanding of the Observability market, advising customers on best practices and the most appropriate solutions for their needs.


Requirements:


  • ⁠Minimum 5 years of experience in a customer-facing role such as pre-sales, solutions engineering or technical architecture. Ideally 3-7 years of experience for Commercial and 5-10 years of experience for Major.
  • Exceptional communication and presentation skills.
  • Proven ability in technical integrations and conducting POCs.
  • Proficiency in coding with high-level programming languages (Java, Go, Python).
  • Solid understanding of Monitoring, Observability, Log Management, SIEM.
  • Background in Engineering/DevOps will be considered an advantage.
  • ⁠Previous experience in Technical Sales of Log Analytics, Monitoring, APM, RUM, SIEM is desirable.


Technical Expertise:


  • ⁠In-depth knowledge of Kubernetes, AWS, Azure, GCP, Docker, Prometheus, OpenTelemetry, Regular Expressions.
  • ⁠ ⁠Candidates should have hands-on experience and the ability to integrate these technologies into customer environments, providing tailored solutions that meet diverse operational requirements.


This role is a hybrid role and due to the current status of the company, unfortunately they are not able to provide a visa-sponsorship, so we would require you to have a valid right to work in the US.


If you think this role sounds like what you are looking for then please click 'Apply Now' and get in touch with Aaron today. If this role is not right for you, but you know someone who might be interested, please get in touch with me at ajones@itrpartners.co.uk


Thank you for your applications

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