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Import Coordinator

1 month ago

Elizabeth, United States Mainfreight Americas Full time

Job Description

Mainfreight International is a global, full-service supply chain provider seeking exemplary candidate to join our NYC Ocean Import Operations team.


Become a part of a leading global supply chain company as a customer service representative. This position requires candidates be based near Elizabeth, NJ. You will be responsible for operating shipments from start to finish for a set of existing accounts.



Key Responsibilities:

  • Handle import FCL and LCL shipments from the booking phase through to delivery.
  • Operational tasks will consist of booking, tracking, sending arrival notices, arranging deliveries, and invoicing.
  • Communicating updates and information to customers in a timely manner via email and phone.
  • Working with branches globally to arrange shipments.
  • Coordinating with third party vendors and internal team members.
  • Quoting and working to increase business from existing accounts.


Requirements

  • Bachelor’s Degree in Business, Logistics, or a related field, or at least 3 years of relevant industry experience.
  • Experience in freight forwarding; or international business experience.
  • Excellent verbal and written communication skills.


Ideal Candidate:

  • At least 1 year of experience in freight forwarding, with a focus on multi-modal operations such as air and/or ocean freight.
  • Ability to plan effectively and manage schedules to meet deadlines and customer expectations.
  • Cargowise Experience, or certification is a plus.
  • You have a positive and enthusiastic attitude.
  • You are results driven and strive to achieve excellence.
  • You take responsibility and have a solution focused, pro-active approach.
  • You are looking for a long-term relationship in a company where you can develop and grow your career.



Benefits

  • Comprehensive benefits package including medical, dental, and life insurance.
  • 401(k) plan with company matching.