Medical Office Personal Injury Case Coordinator

3 weeks ago

New York, United States Atlantic Orthopedics & Sports Medicine Full time

Fast-paced, growing orthopedic surgery & sports medicine practice with offices in Brooklyn & Staten Island seeking an experienced Legal Coordinator.

Position Summary: Under the direct supervision of the Operations Manager, the Medical Legal Coordinator acts as the internal liaison between the practice and external law firms requiring access to physicians and/or medical records for clients being treated for personal injury cases. The Medical Legal Coordinator adheres to office policies and procedures as provided and complies with all federal and state laws and regulations governing the privacy and security of patient’s PHI (Private Health Information) under HIPAA. Work is accurate and performed in a timely manner.

Responsibilities:

  • Answers telephone calls from attorney offices regarding the scheduling of med/legal events, records needed immediately for hearings, billing questions, rehabilitation records, etc., in accordance with office protocol, on a daily basis.
  • Sorts and handles all attorney correspondence and legal documents for all providers
  • Involves the pulling of charts, accessing EMR, providing copies as requested, and mailing of the records as appropriate.
  • Receiver of incoming subpoenas. Sometimes involves gathering of records as described above and providing them to external attorneys and/or court.
  • Assist with resolution of denied medical claims.

Qualifications:

  • Must be able to commute to Staten Island and work in office full-time, Monday through Friday
  • Minimum of a Bachelors degree
  • Preferred 2+ years of experience in personal injury case management, liens, legal narratives
  • Proficiency in Microsoft Office, Excel, Word, Outlook.
  • Moderate computer knowledge, including the ability to learn and navigate new systems and programs.
  • Willingness to participate and be flexible with changing priorities and projects.
  • Ability to read and understand previous notes on an account to take the accurate next step toward resolution.
  • Time management skills and a “team player” mentality.
  • Familiarity with NY workers compensation board, payer portals and denials.

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