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Mobile Devise Management/Intune

5 months ago

Berkeley Heights, United States Wipro Full time

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.


  • A PROUD HISTORY OF OVER 75 YEARS
  • FY22 REVENUE 10.4 BN USD
  • WE’RE PRESENT IN 66 COUNTRIES
  • OVER 1,400 ACTIVE GLOBAL CLIENTS


Role-Mobile Devise Management/Intune

Location-Berkeley Heights, New Jersey, United States


Must have - -InTune/ MDM experience


Role & Responsibilities:


  • Support and facilitate user onboarding and MDM for NA R&I users
  • Facilitate onboarding, transfer, departure, and AD updates as needed
  • Supports LOA and legal hold accounts exception in AD with ITG
  • Support OA PASS-related issues (ID completeness, duplicate IDs, data cleansing)
  • Monitor SNOW L3 and SWAT queues and facilitate the ticket assignment
  • Facilitate SNOW request/incident escalation and resolution with the IT team from France, Service Desk, Client Services, and OA PASS team on AD, OA PASS, and R&I applications
  • Facilitate distribution list and security group member updates for the NA R&I users
  • Facilitate shared drive access (US & France R&I, and Corp)
  • Coordinates R&I applications access managed via MDM or w/o MDM
  • Facilitate managing inactive users and PC accounts
  • Support and escalation of local applications incidents: FIZZ, Kardex PPG, Empower, Bartender
  • Manage lab notebook ordering, notebook check-in and check-out, and off-site storage and retrieval
  • Support SWAT with provisioning of instrument and instrument software and updating the SNOW assets
  • Provide support for any IT-related activities and issues when necessary


Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.