Operations Data Analyst
2 days ago
The Operations Data Analyst performs data analytics, process observations and documents workflow processes to identify potential operational improvements across the UH health system.
Position Expectations:
- Under the direction of the facilitating Operations Engineers or Senior Operations Engineers, assist multiple Process Improvement teams with:
- Documentation and analysis of complex processes
- Assist teams comprised of 5 - 15+, matrixed, cross-functional subject matter experts from multiple
- interdisciplinary areas of the organization
- Assist with estimating, calculating and validating significant measurable return on investment
- Responsible for the operational analysis associated with initiatives. Responsible for completing the analysis of operational benchmarks within Healthcare facilities including cost, labor, supplies, productivity, volume, etc.
- Manages and builds customer relationships.
- Subject Matter Expert (SME) and advocate for Lean Six Sigma principles throughout the organization.
- In partnership with key stakeholders, provides data required to manage and monitor control plans associated with process improvement initiatives.
- Maintains and enhances expertise in project disciplines (e.g., DMAIC, Lean, A3, Kaizen, Six Sigma, TOPS and PDCA) process workflow planning, redesign, proof of concept pilot testing and full implementation.
- Assists in planning and project phases and components and helps coordinate the implementation of initiatives.
- Prepares and delivers data to support both written and oral presentations, in partnership with key project stakeholders, to provide overview of project status, issues, risks, results etc.
- Performs other departmental duties as required.
Work Experience:
- 1+ years of office/intern/professional work environment/related experience Required and
- Experience working in healthcare environment Preferred
- Knowledge, Skills, and Abilities
- Must have basic understanding of process redesign, system implementation, return on
- investment, and organizational change initiatives.
Requirements:
- Bachelor's Degree Required and Industrial Engineering background Preferred
- High standards of integrity, strong personal work ethic, creative problem solving skills, and
- flexible work approach
- Required
- Notable client service, communication, presentation and relationship building skills Required
- Ability to function independently and as a team player in a fast-paced environment Required
- Must have strong written and verbal communication skills Required
- Proficiency with Microsoft Office tools (Power Point, Excel, Word and Visio) Required
- Minitab statistical software capability Preferred
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