Citations Jet Program Manager

2 months ago

East Alton, United States LAUNCH Technical Workforce Solutions Full time

Job Description:

The Program Manager (Citation Jets) will lead and develop a team of skilled technicians to effectively service, repair, and return Citation jets to service, ensuring aircraft compliance with FAA regulations and high-quality standards. This role requires flexibility, with standard working hours from Monday-Friday, 7 am to 4 pm, subject to adjustment based on operational demands and customer needs, including potential customer engagements or events.


Key Responsibilities:

You will be essential to various functions such as:

  • Exercising discretion and sound business judgment under minimal supervision to ensure on-time, squawk-free customer service experiences while strictly adhering to FAA regulations, safety standards, and company quality guidelines.
  • Hiring, assessing, and developing technicians with varied skill levels to optimize manpower and ensure resource allocation aligns with maintenance scheduling requirements.
  • Reviewing available manpower by skill and shift to plan short- and long-term training needs and hiring goals, fostering workforce optimization and sharing resources with other Airframe Programs when feasible.
  • Engaging employees for continuous feedback on work environment enhancements, identifying process improvements, and eliminating operational obstacles.
  • Partnering with departments to develop the maintenance workflow, from pre-planning to aircraft delivery, ensuring alignment with all maintenance program optimization goals.
  • Providing status updates in routine operational meetings and attending customer meetings as needed to maintain transparent communication.
  • Conducting project-based planning to allocate resources, anticipate and mitigate potential risks, adapt to schedule changes, and address other constraints that impact turnaround time (TAT).
  • Ensuring all work adheres to technical documentation standards, regulatory compliance, and the company’s repair station manual, promoting a safe work environment and quality assurance.
  • Promoting safety and accountability among employees, ensuring the proper use of PPE, operation of support equipment, and adherence to general housekeeping practices.
  • Overseeing routine employee management tasks, including reviewing and approving time off requests, labor charges, and expense reports. Leading quarterly performance reviews, offering coaching, and facilitating employee development.
  • Developing strong peer relationships to encourage effective communication and teamwork among employees and customers.
  • Reviewing material purchases, billing invoices, and labor charges to assess cost/profitability and working closely with billing teams to finalize invoices.
  • Performing other related duties as assigned.


Qualifications:

Education:

  • High school diploma or equivalent.
  • Bachelor’s degree in management or a related field is preferred.
  • Airframe and Powerplant License required.
  • Aircraft-specific factory training preferred.

Experience:

  • 10+ years of experience working on turbine aircraft and aircraft systems.
  • Prior experience in supervision and work order management.
  • Strong knowledge of FAA paperwork, work order processes, and billing.
  • Extensive experience in customer service, especially within MRO operations.

Skills:

  • Self-motivated, capable of maintaining a rapid pace, and able to execute tasks with minimal supervision.
  • Proficient in conflict resolution and managing direct customer interactions.
  • Willingness to maintain regular attendance, including after-hours and weekend availability when required.


Supervision:

  • Reports to the General Manager with minimal supervision.
  • Provides direct supervision to team leads and technicians.

  • Corporate Jet Pilot Lead

    3 weeks ago

    East Granby, Connecticut, United States Executive Jet Management Full time

    About Us: At Executive Jet Management, we believe that how you do something is as important as what you do. That's why we foster a collaborative company culture, where leadership is accessible, employee opinions are valued, and relationships matter. We encourage employee growth, recognize the importance of work-life balance, and take pride in being a career...

  • staff - Registered Nurse (RN) - Home Health Case Management - $75K-90K per year

    3 days ago

    East Albuqueque, United States Jet Health Full time

    Jet Health is seeking a Registered Nurse (RN) Home Health Case Management for a nursing job in East Albuqueque, New Mexico.Job Description & RequirementsSpecialty: Case ManagementDiscipline: RNDuration: OngoingEmployment Type: StaffRegistered Nurse Case ManagerJob DetailsJob TypeFull-time, Part-timeCedar Crest, NM, NMDescription$5,000.00 Sign on Bonus...

  • staff - Registered Nurse (RN) - Home Health Case Management - $75K-90K per year

    6 days ago

    East Albuqueque, United States Jet Health Full time

    Jet Health is seeking a Registered Nurse (RN) Home Health Case Management for a nursing job in East Albuqueque, New Mexico.Job Description & RequirementsSpecialty: Case ManagementDiscipline: RNDuration: OngoingEmployment Type: StaffRegistered Nurse Case ManagerJob DetailsJob TypeFull-time, Part-timeCedar Crest, NM, NMDescription$5,000.00 Sign on Bonus...

  • staff - Registered Nurse (RN) - Home Health Case Management - $75K-90K per year

    2 days ago

    East Albuqueque, NM, United States Jet Health Full time

    Jet Health is seeking a Registered Nurse (RN) Home Health Case Management for a nursing job in East Albuqueque, New Mexico.Job Description & RequirementsSpecialty: Case ManagementDiscipline: RNDuration: OngoingEmployment Type: StaffRegistered Nurse Case ManagerJob DetailsJob TypeFull-time, Part-timeCedar Crest, NM, NMDescription$5,000.00 Sign on Bonus...

  • Global Air Operations Manager

    3 weeks ago

    East Granby, Connecticut, United States Executive Jet Management Full time

    Job Summary: We are seeking a highly skilled and experienced Pilot in Command Global to join our team at Executive Jet Management. As a key member of our aviation team, you will be responsible for ensuring the safe operation of flight, compliance with company and regulatory requirements, and delivering an exceptional service experience to our...

  • Line & Ramp Services Agent (Part - Time)

    23 hours ago

    East St Louis, United States Jet Aviation Full time

    Line & Ramp Services Agent (Part - Time) Location: Cahokia, IL, US, 89062 Flexible Work Arrangement: Onsite Job Category: Fixed Base Operations (FBO) Career Level: Graduate / Entry Level Requisition Id: 3455 Since 1967, Jet Aviation has been crafting flight in its smoothest form. From one hangar in Basel, Switzerland, to some 4,000 employees, and some 50...

  • Pilot in Command Gulfstream 550

    12 hours ago

    East Granby, United States Executive Jet Management, Inc. Full time

    Select how often (in days) to receive an alert:EJM has been a pioneer in aircraft management and worldwide jet charter services since 1977. As a subsidiary of NetJets, we are part of the world's largest private aviation infrastructure, with unrivaled resources and operational stability. Our business is rooted in the core principles of safety, service, and...

  • Pilot in Command Global 5000V

    3 days ago

    East Granby, United States Executive Jet Management, Inc. Full time

    Select how often (in days) to receive an alert:EJM has been a pioneer in aircraft management and worldwide jet charter services since 1977. As a subsidiary of NetJets, we are part of the world's largest private aviation infrastructure, with unrivaled resources and operational stability. Our business is rooted in the core principles of safety, service, and...

  • Residential Program Specialist

    3 weeks ago

    East Alton, Illinois, United States Chestnut Health Systems Full time

    About the RoleChestnut Health Systems is a leader in health equity, providing high-quality health and human services in underserved communities. We are seeking a skilled Residential Program Specialist to join our team and contribute to our mission of making a difference through trauma-informed care and evidence-based practices.Key ResponsibilitiesOversee...

  • Recreational Programs Manager

    3 hours ago

    Alton, Illinois, United States The Salvation Army USA Central Territory Full time

    Join Our Team:We are seeking a Community Center Program Aide to join our team at The Salvation Army Midland Division Madison County Corps.Why Work with Us?We offer a competitive hourly rate of $14.00 and a part-time schedule of 25 hours per week.Responsibilities:Coordinate and monitor community center programs, including after-school activities, leagues,...

  • IFS Program Manager

    2 weeks ago

    Alton, Illinois, United States Catholic Charities Full time

    Family Preservation and InterventionCatholic Charities seeks a highly skilled casework supervisor to lead our Intact Family Services program in the Quincy Area Office. This is a hybrid remote work position requiring on-site presence 1-3 days per week.The ideal candidate will be passionate about supporting families in need and possess excellent leadership,...

  • Residential Program Manager

    2 weeks ago

    Alton, Texas, United States Challenge Unlimited Inc Full time

    What We OfferAs a Direct Support Professional Lead at Challenge Unlimited, Inc., you'll enjoy a rewarding career that makes a real difference in the lives of our clients.You'll have the opportunity to work in a dynamic and supportive team environment, with a range of benefits including:A competitive salary of $22 per hourHealth care, dental, and vision...

  • Program Manager

    2 weeks ago

    East Quogue, New York, United States HAMPTON S AIR HEATING AND AIR COND Full time

    OverviewHampton S Air Heating and Air Conditioning seeks an experienced Program Manager to oversee project development, coordinating resources to ensure timely completion. The ideal candidate is highly organized and resourceful.">Salary & BenefitsThe estimated annual salary for this position is $85,000 - $110,000, depending on experience, plus competitive...

  • Specialist, Program Management

    2 weeks ago

    East Millcreek, United States L3Harris Technologies Full time

    Job Title: Specialist, Program Management Job Code: 18207Job Location: Salt Lake City, UTJob Schedule: 9/80 REG Job Description: We are seeking an experienced Spec, Program Mgmt to support our Maintenance, Repair and Overhaul organization. The ideal candidate will have a strong background in Repairs and Sustainment activities, with a proven track record of...

  • Bilingual Case Manager

    7 days ago

    East Dundee, United States National Youth Advocate Program Full time

    Working At NYAP NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members. 33 Paid days off each year! (11 holidays + 22 days PTO) Healthcare Benefits for you and your family Pet insurance that provides discounts and reimbursements Competitive salaries and benefits...

  • Lead AV Installation Manager

    3 weeks ago

    East Aurora, New York, United States Inter Technologies Corporation Full time

    Job OverviewA competitive salary of $35.00 per hour awaits an experienced Lead AV Technician to oversee audio-visual installations in the Buffalo, NY metropolitan area and across the east region of the United States. As a key member of our Operations team at Inter Technologies Corporation (ITC), you will direct and coordinate teams responsible for receiving,...

  • Senior HR Manager

    2 days ago

    East Alton, United States Wieland Full time

    Job DescriptionJob DescriptionWieland is seeking a Senior Human Resources Manager to join our team at our unionized facility in East Alton, IL. In this key role, you will collaborate closely with the Director of HR to provide strategic and comprehensive HR support across various functions. You will oversee the day-to-day HR operations for all business unit...

  • Bilingual Case Manager

    7 days ago

    East Chicago, United States National Youth Advocate Program Full time

    Job DetailsJob Location East Chicago, IN Position Type Full Time Education Level 4 Year Degree Job Category Nonprofit - Social Services Working At NYAP NYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members. 33 Paid days off each year! (11 holidays + 22 days PTO)...

  • Residential Program Manager

    2 weeks ago

    East Hartford, Connecticut, United States Community Residences Full time

    Job SummaryWe are seeking a highly skilled and experienced Residential Program Manager to join our team at Community Residences. This is a per diem position, working as needed.About the RoleThe Residential Program Manager will be responsible for overseeing the daily operations of our residential programs, ensuring that they meet the highest standards of...

  • Residential Program Manager

    2 weeks ago

    East Hartford, Connecticut, United States Community Residences Full time

    Job SummaryWe are seeking a highly skilled and experienced Residential Program Manager to join our team at Community Residences. This is a per diem position that requires a Bachelors Degree in Education, Social Work, Psychology or related discipline. The ideal candidate will have three years of experience working with youth or adults who have behavioral...